Job Description

Major Responsibilities:

A. Root Cause Analysis and Defect Prevention (50% - heavy manufacturing floor presence)

• Analyze and improve internal production related concerns and customer claims to determine process improvement opportunities.
• Determine root causes and assist in identifying and implementing corrective action(s) for internal scrap and customer concerns.
• Regularly review open root cause projects and Quality Emergency Work Orders and drive to resolution.
• Assist with the communication of customer and internal quality complaints.
• Use statistical problem-solving methods during continuous improvement projects.
• Provide quality support during the development of standards for new product introduction as required.

B. Continuous Improvement Activities / World Class Manufacturing (20%)

• Supports the continuous improvement initiatives through the regular use of World Class Manufacturing (WCM) tools.
• Participate on the WCM Quality roadmap team.
• Lead continuous improvement teams and projects and validate sustainable results.
• Train others in WCM tools and principles.

C. Customer Complaints (Internal and External) (10%)

• Coordinate customer complaints with Customer Service Team Members.
• Support the evaluation of complaint samples and returns to determine validity of manufacturing defect(s).
• Communicate customer complaint findings with Quality and Customer Service Team Members.
• Prepare reports as needed for customer complaints.
• Assist in the corrective action and prevention of complaints.

D. Support the Quality Management System (15%)

• Create Standard Work Instructions, Inspection Procedures, Inspection Documents/Forms, and other documents to support the Quality Management System.
• Train plant associates as required on Quality Management System and ISO9001 requirements.
• Assist in the creation and updating of manufacturing instruction and inspection worksheets.
• Assist in calibration of all measuring equipment and maintain the calibration listing to ensure traceability of equipment.

E. Additional Support Activities (5%)

- Facilitate and maintain external and internal product testing.

• Provide support to monitor, communicate, and summarize trials for the facility.
• Conduct in-process and final inspection of product at the plant, outsource locations, and at Distribution Centers.

Requirements:

• BS in a Technical Discipline or related experience.
• 0 – 5 years of experience in the quality field in a manufacturing environment (rubber or plastics environment a plus).
• Flexibility in work hours and willing to support a 24/7 operation as needed.
• Experience with or the ability to quickly learn Design of Experiment (DOE), Statistical Process Control (SPC), Failure Mode and Effects Analysis (FMEA).
• Computer skills: Microsoft Office Suite, ERP Systems, SharePoint
• Strong verbal and written communication skills, and interpersonal skills to interact with all levels in the organization, suppliers, and customers.
• Ability to write and publish procedures and standard work instructions.
• Physical requirements to perform essential job functions include frequent walking around plant floor, kneeling, stooping, and bending.
  • Ability to pass a color blindness test and discern variations in color.
  • Able to lift 50 pounds.
• Overnight travel (less than 10% of time)

What We Offer

• A commitment that Safety is #1

• Competitive benefits, pay, and retirement plan options!

• Career growth, stability, and flexible work arrangements.

Responsible Manufacturing – Protecting Our Planet for the Future

• We utilize renewable energy and a closed loop recycled water process.

• We are committed to reducing greenhouse emissions and water consumption.

• We are the only flooring company recognized by the Asthma and Allergy foundation.

Who we are:

With a history of 140 years, Tarkett is a worldwide leader in innovative flooring and sport surface solutions with 12,000 employees and 34 industrial sites. Offering a wide range of products including vinyl, linoleum, rubber, carpet, wood, laminate, artificial turf, and athletic tracks. The Group serves customers in more than 100 countries across the globe.

Committed to change the game with circular economy and to reducing its carbon footprint, the Group has implemented an eco-innovation strategy based on Cradle to Cradle® principles, fully aligned with its Tarkett Human-Conscious Design® approach.

Tarkett is listed on Euronext (Compartment B, ISIN FR0004188670, ticker: TKTT). www.tarkett-group.com

Tarkett is an equal opportunity employer. We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best.