Job Description

Position Summary: Ensures finished coffee products meet or exceed the highest standards of quality set by Kauai Coffee Company LLC by inspecting or manually testing products before, during, or after the manufacturing process. Implements technical oversight programs that help maintain food safety and ensure compliance with regulatory standards for internal and public distribution centers. 

Primary Functions: 

• Set up daily cupping of finish product coming off of the production line 

• Assist with training of cupping personnel to develop and enhance their palate memory 

• Assist with product development • Conduct risk-based facility audits, providing guidance and coaching related to food safety practices and overall food safety compliance 

• Confirm all audit procedures are carried out and assigned task/duties are performed 

• Take record of internal audits and other quality assurance activities 

• Investigate customer complaints and non-conformance issues 

• Collect and compile statistical quality data 

• Analyze data to identify areas for improvement in the quality system 

• Develop, recommend, and monitor corrective and preventative actions 

• Assist and support on-site audits conducted by external providers 

• Determine the overall quality of a product by conducting and evaluating various tests to ensure set specifications are met • Resolve any quality problems at roast plant, finish goods warehouse and market areas as necessary 

• Educate and instruct personnel on recommended quality assurance testing, methodologies, and resources required to achieve standards set for a product 

• Discuss quality evaluation with Roast Plant Manager, making appropriate recommendations and designing schedules for improvement and corrections 

• Assist in developing special departmental projects, and work in conjunction with the Roast Plant Manager and provide quality assurance services • Provide training to personnel on compliance with regulations, policies, and standard operating procedures 

• Plan, conduct and supervise test and inspection of materials and products to ensure quality is maintained 

• Assure ongoing compliance with quality and industry regulatory requirements 

• Monitor risk management activities • Ability to work on weekends and overtime 

• Complies with all Federal, State, Local and Company safety, health and environmental regulations 

• Complies with all Company Rules and Company Policies 

Qualifications/Skills/Knowledge Requirements:

• Strong interpersonal and communication skills that promote cooperation and collaboration • Skills that exhibit integrity, ownership and “can-do” attitude • Exceptional problem solving skills, attention to detail, ability to meet deadlines and meet priorities 

• Self starter, works well and must be willing to work independently 

 • Quality inspection, auditing and testing experience 

• PC skills required but not limited to MS Word, Excel, Outlook, etc. 

• Experience with implementation of corrective action programs 

• Product specific experience • Knowledge of tools, concepts and methodologies of QA 

• Knowledge of relevant regulatory requirements 

NOTE: The above information on this job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the position