Position Summary

The Quality Assurance Technician (Quality Tech) will work closely with the Director of Quality Assurance and Control to ensure the consistency and quality of our products through internal and external monitoring and controls. The Tech will follow set processes and ensure adherence to good manufacturing practices (GMP), good laboratory practices (GLP), food safety prerequisite programs, and GenLabs safety and quality standards. Additionally, the Tech will demonstrate and potentially train others on cGMP compliance, serve as a resource, and adhere to the cGMP policy at all times.

Specific Responsibilities

Inspect and sample incoming and outgoing products to ensure that all products conform to specifications
Assist in verifying that finished products qualify for release
Operate in compliance with all Company SOPs; report and discuss inspection results with those responsible for products and recommend corrective actions if necessary
Maintain accurate documentation of quality inspection results
Verification of COA’s
Verify Packing Slips and/or Sales Orders
Label creation and verification
Prepare products for shipment
Write and review new and current SOPs
Assist in any capacity required by the Director of Quality or Chief Scientist

Qualifications

Education and Experience

High school diploma. Bachelor’s degree - Preferred
Minimum of one (1) year of work experience in a cGMP environment
One (1) year of experience in Quality Assurance or Quality Control function – Preferred
One (1) year of experience with product sampling, inspection procedures, customer complaints, product investigations, and CAPA - Preferred
Ability to follow written and/or verbal directives and procedures
Ability to create or update written procedures with site operations personnel
Strong written and verbal communication skills; detail-oriented
Utilizes critical thinking to troubleshoot issues
Work collaboratively with a team to deduce root causes, advise solutions, and implement solutions
Manage food safety prerequisite programs and cGMP audits using established KPI’s
Other projects and tasks as assigned by the Director of Quality

Professional Qualifications

Collaboration	With individuals of all levels, departments, and backgrounds, internal and external to the company. Everyone’s participation is important to your and our success
Commitment	Giving 100% effort 100% of the time
Communication	Effective listener, speaker, and writer
Integrity	Always doing the right thing, regardless of who is or is not watching
Personal Presentation	Always appear professional and in compliance with the dress code for the position
Respect	For yourself, co-workers, our customers, and vendor-partners
Time Management	Organize, prioritize, and execute multiple tasks in a fast-paced environment
Timeliness	Both in reporting to work and meetings and executing assigned task