Job Description

The role of FQSA Manager oversees the company’s food safety and quality programs, serving as theSQF Practitioner and coordinator for HACCP, Food Defense, and regulatory compliance. It leads internal and external audits,manages Halal certification, and maintains all required documentation, SOPs, and quality systems. The position supports

daily QC activities, assists with export and customer/vendor regulatory needs, and collaborates across departments ontechnical projects, inspections, and sensory evaluations. A strong focus on accuracy, communication, and maintaining highstandards of safety, sanitation, and customer service is essential.

ESSENTIAL RESPONSIBILITIES:

• SQF Practitioner, HACCP/ Food Safety Coordinator and Food Defense Coordinator.

• Develop, Implement and Maintain SOP’s, SSOP’s, HACCP and other Quality/ Regulatory Plans.

• Primary lead for FDA and Department of Agriculture inspections as well as third parties’ audits (SQF).

• Responsible for managing Halal program (raw material procurement, production oversight and shipment of Halalcertifiedproducts).

• Responsible for ensuring all Mock Recalls, Business Continuity, Food Defense and Food Fraud are performed.

• PCQI approval of all weekly paperwork from Condiment Room.

• Completes regulatory requirements such as label compliance/development, vendor/supplier records and productspecifications and Halal records/certification.

• Secondary back up for Export requirements as related to product specifications, micro analysis, Certificates of FreeSale and other related documentation needed or required.

• Performs QC checks, documents and maintains records for all incoming raw materials and finished products (drygoods), following QC sampling procedures.

• Assists with key processor partner’s plant inspections/audits/visits under the direction of the VP of Operations.

• Maintain cleanliness in the Laboratory.

• Assists with food-related technical support to all departments and in projects, including those outside the scope ofdirect functional responsibility, as directed by supervisor.

• Assists as needed with customer/ vendor regulatory document requests.

• Provides written reports on work completed and in progress when deemed necessary to immediate supervisor in atimely manner after each project or if required throughout testing procedure.

• Promotes the highest levels of safety, sanitation and regulatory compliance in food handling.

• Participate in group sensory analysis testing.

• Works with all departments to prepare for trade shows as directed by VP of Operations.

• Demonstrate high level of customer service excellence.

• Professional interaction with other employees, suppliers and customers.

QUALIFICATIONS:

• Minimum of one-year previous food manufacturing or restaurant industry experience

• PCQI, SQF Practitioner and HACCP Certifications

• Must be able to read, write and communicate in English

• Must be able to operate a computer and be familiar with Microsoft Office

• Valid driver’s license and good driving record

• General education diploma

PHYSICAL REQUIREMENTS:

• Must be able to sit for up to 4 hours at a time.

• Occasionally lifting or carrying items like office supplies, small packages, or promotional materials (typicallyunder 20–30 lbs).

• Filing documents or accessing storage may involve reaching overhead or bending at waist level.

You should be proficient in:

• Quality Inspection Experience
• Data Analysis and Manipulation
• Continuous Improvement
• Statistical process control (SPC)
• 5 Why (Root Cause Analysis Method)
• Fishbone Diagram (Ishikawa Diagram)
• Supplier Management
• Food and Beverage Manufacturing
• Food Safety and Quality Assurance (FSQA)
• Hazard Analysis and Critical Control Points (HACCP)
• ISO 22000
• FDA Regulations
• USDA Regulations
• Standard Operating Procedures (SOPs)
• Kaizen
• Quality Control Experience
• Operational Metrics & KPI Management
• Operational Risk Management
• Workplace Safety & EHS Management
• Good Manufacturing Practices (GMP)
• Quality Control Data Analysis

Machines & technologies you'll use:

• Quality Control Software
• Microsoft Office