Job Description

Description

The Quality/Manufacturing Manager serves as a vital member of the manufacturing operations site leadership team reporting directly to the Plant Manager. This position will be responsible for leading the Quality and Manufacturing functions for a hydraulic assembly operations plant. The chosen candidate will effectively direct and lead all aspects of manufacturing operations as well as provide critical technical support to continuously improve Quality in our manufacturing processes. The candidate must have a passion for Quality, to ensure our Quality Management System is compliant and capable of meeting or exceeding our customer requirements. This person must possess a “continuous improvement” mindset and be a champion of LEAN efforts throughout the facility. Moreover, this position will be supported by a leadership team that values Lean Manufacturing principles and understands the value and link to achieve operational excellence.

Key Responsibilities & Duties:

• Develop and sustain plant Quality Management System, documenting quality processes and leading the relentless audit of compliance to the quality system. Support the development of part qualification and gauging requirement. Must be able to maintain all Quality documents (FMEA, control plan, work instructions, etc.), as well as implement and use the 4P and PPAP process. 

• Utilize data driven processes to achieve key performance goals that meet or exceed manufacturing requirements and increase customer satisfaction. Develop world-class operational standards for measuring and communicating visual metrics related to Safety, Quality, Delivery, Cost, Inventory, etc. 

• Work with plant direct and indirect labor to manage daily operations and consistently apply practices and enforce policies.

• Manage the corrective action process.  This is achieved through utilization of 8D/A3 problem solving, and customer audits. Achieve Cost Reduction through championing data-drive decisions and utilization of Lean and Six-Sigma problem-solving techniques.

• Must take ownership and accountability for improving safety throughout the operation and support the organization’s overall HSSE mission of Goal Zero.

• Drive continuous improvement processes by utilizing World Class/Lean Manufacturing techniques to increase output and lower costs in manufacturing/assembly areas. 

• Support and ensure ISO 9000 processes and procedures are developed and implemented and coordinates preventative measures to enhance system capability. Provide leadership for problem resolution and use formalized root-cause problem solving approaches (5-Why, 4-Block, 8D, etc.) to effectively define problems and drive to solutions.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Requirements

• Education: Four-year college degree required

• Experience and/or Training: Five (5) plus years of experience in a manufacturing / ISO 9001 organization. Three (3) to five (5) years in a leadership / management position is preferred. Black or Green belt training (preferred). 

• Strong interpersonal communication skills, attention to detail and organizational skills. Clear and concise verbal and written skills. Ability to communicate and influence effectively cross-functionally and at all levels.

• Demonstrated skills of building processes and teams. Excellent communication and facilitation skills - both oral and written, demonstrated by the ability to effectively present information and respond to questions from production employees, groups of managers, peers and occasionally customers. In-depth experience with lean manufacturing methods and continuous improvement mindset. Must have demonstrated skills in use of visual management to manage daily operations. 

• Passion for root cause analysis and methodical problem solving.

• Travel Requirements: Less than 10%

• Licenses/Certificates: Green/Black Belt accreditation preferred but not mandatory

Competencies

• Customer Service (Internal/External) - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments

• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. 

• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Proficient with Microsoft Office products.

• Problem Solving – Proficient with problem solving toolbox (8D, A3, VSM, Fishbone, etc.) Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics

• Planning/Organizing – Project Management skills. Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events

• Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality, listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things. Maintains confidentiality of all payroll, medical, benefit and employee related information.

Working Environment: 

Only those present in a normal office setting, no known significant hazards. While working with a wide range of people, may encounter abusive, aggressive, or unpredictable behavior on a limited basis. The noise level in the work environment is usually moderate. Occasional trips to manufacturing areas will be required, and occasional travel for company business is also required.

The above statement reflects the general details necessary to describe the principle functions of the occupation describes and shall not be construed as a detailed description of all the work that may be inherent in the occupation. 

Physical & Mental Demands:

While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Benefits:

• Comprehensive health benefits package (medical, dental, vision, etc.) for positions of 30 hours or more per week.

• Health Savings Account with annual employer contribution.

• Company provided Life Insurance, Accidental Death and Dismemberment, and Short-Term Disability.

• Voluntary Life Insurance, Spousal Life, Child Life, Critical Illness, Accident, and Long-Term Disability.

• 401(k) with matching contribution that is fully vested from day one.

• Generous amount of PTO, plus 14 paid Holidays.

• Tuition reimbursement and scholarship opportunity.

• $250 in Lifestyle Reimbursement Account upon completion of annual physical.

• Wellness program with monthly themes, quarterly challenges, onsite flu shot clinics and biometric screenings.

• Clean and safe work environment.

Equal Opportunity Employer: We are proud to foster an inclusive and diverse workplace culture. We are an equal opportunity employer and are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other characteristic protected by applicable federal, state, or local law. We value diversity and believe that a diverse and inclusive workforce is essential to drive innovation, foster creativity, and achieve success. We welcome and encourage applications from individuals of all backgrounds and are dedicated to ensuring a fair and equitable recruitment and employment process for everyone.