QA External Auditor

Melaleuca, Inc.

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Idaho Falls, ID

Job Description

As posted by the hiring company

Job Overview:

Company Profile

"Enhancing the Lives of Those We Touch by Helping People Reach Their Goals”


At Melaleuca, our focus is on wellness and everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. We have provided a stable work environment for our team members while achieving consistent and profitable growth with our annual revenue reaching over $2 billion dollars for 2017. We have over 4,000 employees and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years.


Manages the QA External Audit Program for Melaleuca. Responsible for verification of Good Manufacturing Practices (GMP) compliance for all supplier/vendor/manufacturers used by Melaleuca.


  • Develop a risk based external auditing program
  • Perform a GAP analysis of the supplier/vendor/manufacturer qualified list to the actual suppliers/vendors/manufacturers used at all Melaleuca facilities
  • Determining the status of each supplier/vendor/manufacturer and performing external audits, as needed, to qualify each of the supplier/vendors used
  • Prepare external audit schedule and conduct audits to the schedule
  • Track audit findings for vendors/suppliers/manufacturers to completion
  • Maintain the Approved Supplier list and ensure vendors/suppliers/manufactures are in qualified state
  • Work with Purchasing to reduce to establish a list of suppliers/vendors/manufacturers
  • Ensure that Quality Agreements are generated and enforced for critical service vendors
  • Adequately communicate with QC Laboratory, Marketing, Purchasing and Manufacturing personnel any changes to the approved materials, as well as, ensure that all approved materials have adequate documentation/specifications.
  • Update the associated SOPs related to vendor/supplier/manufacturer qualification.
  • Provide input based on knowledge and experience on quality systems and procedures and CGMP issues.
  • Provide Quality Assurance related support to various departments



  • Must be available to travel up to 75%
  • Must be open to relocation to Idaho Falls, ID (Relocation Assistance provided)
  • Bachelor’s degree plus 3-5 years of Quality Assurance experience.
  • ASQ Certified Quality Auditor (CQA) certification desirable.
  • A working knowledge of Federal Regulations regarding the manufacturing and distribution of drug products and/or nutritional supplements.
  • Ability to work independently.
  • Excellent attention to detail.
  • Excellent verbal and presentation skills.
  • Ability to organize and coordinate multiple projects in a fast paced setting.
  • Computer word processing, spreadsheet, and report writing skills.


Just as important as your experience and skills will be the following characteristics and competencies:

  • A natural orientation for continuous improvement and problem solving.
  • A collaborative approach and willingness to engage in an environment of active idea sharing. 
  • Strong ability to multi-task in a fast-paced environment.
  • The ability to produce consistent quality under deadline pressure while paying careful attention to detail.