Job Description

Description

Position Summary

While working as a Project Manager, Promotions and Apparel, you will be tasked with fulfilling duties and performing tasks related to processing orders and assisting in the operational functions of the department. The person in this position assists with design of projects, project management of customer order needs, and collaboration with co-workers in supporting customer interfacing plans and actions.

Requirements

Essential Duties & Responsibilities 

• Use professional and courteous communication skills to listen to requests in order to accurately define or determine needs and provide the appropriate response
• Estimate by communicating with the customer and building a cost analysis in the company’s ERP system to determine the cost
• Research promo items and apparel for customers as requested, creativity encouraged
• Contact customers to respond to inquiries or to notify them of any unforeseen adjustments
• Utilize specialized computer software to enter job information and receive an accurate estimate
• Revise estimates as needed due to specific changes in the order
• Communicate with co-workers and clients on a regular basis about jobs
• Troubleshoot for any product issues that occur
• Regular, reliable, and punctual attendance
• Can do, happy to attitude
• Other duties as assigned

Qualifications

Education and/or Experience

• Bachelor’s degree preferred. 
• Prior experience or training in the promotional industry or a related field is required.

Computer Skills

• Performing this job successfully requires that an individual have a solid understanding of computers, data entry, internet searches, the Microsoft Office suite and email applications.
• Previous experience using a ERP System preferred. 

Other Qualifications 

• Ability to pass a background check 
• Ability to write effective correspondence to customers and coworkers
• Vision abilities required by this job include being able to see clearly at 20 inches or less, distinguish colors, and adjust focus
• Mathematical abilities required by this job include reading a ruler, calculating simple costs, and other basic mathematical skills
• Strong attention to detail
• Excellent communication skills
• The ability to tie all components of a project together. Possess the vision to see how a project will move through from concept to completion, plan accordingly and provide accurate information to the team.
• Ability to manage independently. Keep your manager informed and apprised of important matters within your department as needed, but after your successful training, you should be able to effectively manage yourself and your daily workflow without aid or supervision.

Job Competencies 

• Strong attention to detail 
• Excellent communication skills
• Committed to company mission and values 
• Flexible and willing to adapt to change 

Physical Demands and Work Environment

• While performing the duties of this job, one is regularly required to sit at a desk and answer phones and work on computer desktops. Regular standing and walking to copiers, printers, and scanners is required. 
• While performing the duties of this job, the associate is regularly exposed to noise typical of an office environment such as printers, computers, and phones operating. 

Why Work for Strategic Factory?

Financial stability. Start with a competitive base salary and earn promotions based on positive performance and measurable results.

Massive advancement opportunities. Join a rapidly growing company that’s poised to double in size in the next three years.

Gorgeous work environment. Have you seen our building? Work alongside skilled professionals in our state-of-the-art facility.

Strategic benefits. Our comprehensive package includes health care, 401k, vacation and sick time, paid holidays, and other unique benefit options.

Uber-talented team members. Prepare to be inspired as you work alongside the very best and brightest talent the industry has to offer.

Engaging company culture. We may work hard, but we play hard, too! We host a variety of fun, team building activities throughout the year.

Strategic Factory is an Equal Opportunity Employer