Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employee’s hard work and determination and REWARD results all while having fun!

Our mission is to make life better by connecting people through innovative communication systems.

We are seeking a Project Supervisor to supervise production personnel, including monitoring start, end, and break times in a remote work environment, as well as logging vacation, sick days and performing periodic one on one meetings and evaluations for direct reports. In addition, they will ensure communication of project specs, and to promote good communication between employees.

Responsibilities

Conduct regular quality checks to ensure project deliverables meet the required standards, First Pass Yield goals are being met by all production staff, and any rework is investigated to prevent future occurrence.
Ensure time sheets are being filled out daily, and the proper time codes and units are being claimed. Approving 40 hours of work is not enough, and will allow errors into the database.
Make design/drafting quality decisions, and implement corrective actions for any identified quality or compliance issues.
Allocate resources efficiently to ensure project timelines and profitability goals are met.
Monitor resource utilization and adjust as needed.
Ensure all project staff are engaged in productive tasks, and individual tasks are completed and invoiced promptly.
Manage your time so you are easily available to your team for mentoring and answering questions.
Identify skill gaps and get approval for necessary training sessions or new resource acquisition.
Ensure production team members have the proper training before taking on new assigned tasks.
Develop and expand your team with the necessary skill sets to succeed in upcoming projects.
Work with Manager to implement corrective actions, whether behavioral, performance related, or quality related.
Monitor and ensure all staff meet productivity targets, and take corrective action if necessary.
Assign specific projects to individual designers and address any questions regarding time tracking.
Be able to answer technical questions from peers in a timely manner to keep workflow moving.
Ensure confidentiality of company information.
Perform other related duties as assigned by management.

Qualifications we are looking for

A minimum of three years of production design and/or supervisory experience in engineering or a related field in the industry
Ability to handle sudden priority shifts and be able to switch tasks easily without gaps in productivity and with an understanding attitude.
Able to effectively communicate both written and verbal, prepare reports and plans.
Willingness to learn; adapts and accepts increased responsibility.
Highly responsible, resourceful, accurate, dependable, and self-motivated.
Proven leadership skills to positively influence others, collaborate with teammates, communicate on the level of others, listen, and understand people in circumstances common in the workplace.
The ability to embrace corporate values, understand the company mission, and exemplifies CCI leadership behaviors.

Shift is full-time Monday – Friday between the hours of 7:00 am – 4:00 pm CST. Must be flexible and willing to work outside normal business hours as necessary.

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