Job Description

About Us

Founded in 1973, O’Neil Digital Solutions (ODS) is a leading IT consulting firm specializing in the optimization of complex end-to-end business process systems for a multitude of business verticals including Financial Services, Digital Media, Healthcare, and Transportation industries. ODS provides high-touch bespoke software engineering, systems integration, and infrastructure management services to clients of all sizes and industries. From large scale mass communication projects to highly secure and confidential data analytics using Big Data frameworks like Hadoop and AWS Redshift, ODS has a broad set of proven technical capabilities that help companies make complex digital transformations. ODS offers state of the art publishing solutions through our customer-centric applications and services include electronic document delivery, web applications, high-speed digital printing (color and black & white), automated composition, offset printing, warehousing and fulfillment services. ODS is headquartered in Los Angeles, CA and also has offices/plants in Texas and North Carolina centrally located to serve clients across the country.

Summary

We’re seeking a client-facing Project Manager to lead complex implementations for our Healthcare and Financial Services clients. This role will transition responsibilities from Customer Success Managers to a dedicated PM function; enhancing delivery quality and reducing technical escalations.

Duties and Responsibilities

• Develop and demonstrate an understanding of the firm’s business and stakeholder needs, expectations, and requirements
• Collaborate with the project team in determining the approach, deliverables, and tools required to meet project objectives
• Collaborate with the project team to estimate cost and schedule using established estimating processes and tools
• Obtain stakeholder sign-off on project scope, schedule, budget, and deliverables
• Develop and improve enterprise-wide processes for project delivery, from scoping through execution and closure
• Coordinate all activities of the project team and ensure that project tasks are completed by scheduling and facilitating project-related team meetings (i.e. kick-offs, status, internal/stakeholder reviews, etc) and communicating action steps and expectations to the team
• Deliver regular status reports to project team, stakeholders, and management
• Act as the point of contact for all day-to-day project issues
• Develop, maintain, review and/or disseminate all project documentation including status reports, invoices, change orders, schedules, budgets, and retrospective reviews
• Collaborate on the content and presentation of key deliverables to ensure relevancy, strategy, quality and timeliness
• Ensure that all project documentation is produced in the standard format, follows internal documentation processes, and is reviewed and approved
• Manage vendor and third-party relationships (i.e., consultants, software providers, etc)
• Manage and control project scope and the change control process to ensure that projects are completed according to schedule and within budget
• Identify project risks, develop a risk response plan, and regularly communicate risk status to the project team and stakeholders
• Perform other duties as assigned

Qualifications & Requirements

• 5–8+ years in project management, preferably with external clients

• Experience in consulting or delivering IT/professional services

• Strong communication skills; can distill complex updates for non-technical audiences

• Adaptable, proactive, and confident under ambiguity

• Background in Healthcare or Financial Services is a strong plus

• PMP or Agile certification preferred

Working Conditions

Must be able to perform the essential job duties. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each work day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Equal Opportunity Employer

O'Neil Digital Solutions is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.