The Program Manager at Aerospace, Defense & Prototype leads technically complex manufacturing programs by combining strong engineering understanding, exceptional organizational skills, and clear, effective communication. This role ensures alignment between technical execution, program controls, and stakeholder expectations from program initiation through delivery.This position is located at Aerospace, Defense & Prototype in Sterling Heights, Michigan.Primary Responsibilities:

- Manages all communication requirements within the organization for change notification.

Attend all internal and external project-related meetings. Responsible to maintain project open issues/action items and for follow up on past due items.
Creates and maintains project timeline and monitors status to the plan.
Responsible for ERP data management including but not limited to customer orders and schedules.
Enters material requisitions and tracks all raw material procurement activities when not driven by the MRP process.
Responsible for issuing outside service purchase orders with Supply Chain oversight and tracking supplier performance to completion dates.
Serve as the primary liaison between customers and ArtiFlex for given projects, ensuring timely and accurate communication regarding orders, inquiries, and issue resolutions.
Monitor order progress and provide timely updates to customers on lead times and delivery schedules
Manages customer required shipping documentation including but not limited to ERP shippers, SLI’s, customs invoices, PTS’s, and certification packages.
Leads APQP process throughout program life, keeping track of open issues and timeline.
Relay customer feedback and requirements to internal departments, facilitating continuous improvement initiatives.
Build and maintain strong relationships with customers, foster trust and loyalty.
Proactively address customer inquiries and concerns, resolving issues promptly and effectively.
Identify opportunities to enhance customer satisfaction and drive business growth.
Maintains professional, cooperative relationships with subordinates, peers, managers, outside suppliers and customers.
Comply with all corporate policies and procedures, including adherence to Quality Management System.
Translate technical requirements into executable program plans
Identify and manage technical risks, during process design phase in collaboration with engineering.
Support technical reviews with customers to ensure program readiness and compliance.
Track program performance across cost, schedule, scope, and technical maturity.
Coordinate cross-functional teams including engineering, manufacturing, supply chain, quality, and finance
Maintains confidentiality in all aspects of the job.

Additional Responsibilities:

- Ability to work with mathematical concepts and conversions.

Ability to work with statistical data and apply concepts such as whole numbers and fractions, ratios and proportions and work with measurement devices.
Ability to accurately identify and analyze trends.
Ability to understand requests for proposals and convert those requests into the terms, standards and units of production and measurement utilized within the ArtiFlex organization.
Production and manufacturing industry knowledge, including understanding of cost centers in an operation such as product costing, overhead absorption and measurement processes.
Experience with management planning and goal setting.
Experience with databases, spreadsheets or other analysis tools.
Ability to deal tactfully with human issues pertaining to vendors, peers and most importantly customers.

Position Requirements:

- Ten (10) years of experience in a manufacturing environment with program management or related experience.

Minimum five (5) years of previous work experience in an aerospace or defense manufacturing / engineering environment, preferred.
Bachelor's Degree Engineering, Business or related field, preferred.
Requires strong organizational skills, including the ability to effectively manage multiple projects, prioritize tasks and complete assignments within expected time frames without compromising work product.
Skills, knowledge or abilities: Read, write & speak the English language fluently.
Must have excellent communication and interpersonal skills.
Must possess strong computer skills. Competency in Microsoft Office.

**Who We Are:

ArtiFlex Manufacturing designs and builds products and solutions for companies with tough challenges by employing people with a willingness and ability to be “Innovative. Problem Solving. Partners.” We support and embody a vision of safely growing our people and unleashing their full potential because we see greatness in everyone we hire. Better products and services for our customers result from the dedicated development of our employees. That’s our culture. Benefits:

**ArtiFlex employees are ArtiFlex owners with our Employee Stock Ownership Plan (ESOP). We provide a full array of Health and Welfare plans including: Medical, Dental, Vision, Long & Short-Term Disability, Life, Flexible Spending or Health Savings Accounts, 401k Matching, Paid Time Off, Holiday Pay, Annual Bonus, Tuition Reimbursement, Tool Purchase Program, Career Development, Training, Vehicle Purchase Supplier Discount, Company Events, Celebrations, and more!

You should be proficient in:

Bachelor's Degree
Continuous Improvement
Lean Manufacturing Principles
Operational Metrics & KPI Management
Operational Risk Management
Aerospace Manufacturing
Engineering Degree

Machines & technologies you'll use:

Manufacturing Execution Systems (MES)
ERP Software