Job Description

Description

Core Hours: Monday - Friday, 8am - 5pm

UNIVERSAL DUTIES AND RESPONSIBILITIES

• Treat all co-workers, customers and suppliers with respect and in accordance with the Mission Statement and Core Values.
• Support the mission of the Company by identifying and accomplishing team and individual performance goals that directly support the goals of the Company.
• Follow all company GMPs and SOPs.

GENERAL SUMMARY

The Program Manager is responsible for designing, coordinating and improving the internal and external programs of the organization. This position works with stakeholders throughout the company to deliver programs that align with department and company goals. The Program Manager also oversees Business Analysts.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Lead the implementation of our ERP solution.
• Ensure that assigned project-based programs are completed according to established schedules, specifications and budgets. 
• Define the project scope and work that needs to be done to meet the project's objectives. 
• Identify and analyze stakeholders, such as managers, key team members, vendors and customers to ensure positive engagement. 
• Identify and mitigate risks that could negatively impact a project’s outcome.
• Ensure that stakeholders are regularly informed of the status of the project.
• Regularly communicate with stakeholders to arrange meetings, confirm project schedules, performance to budget and discuss any project issues.
• Forecast potential schedule delays or budget overruns and develop alternate plans.
• Manage resources across all assigned projects.
• Act as the liaison with the company’s outsourced IT group.
• Perform other related duties as assigned.

Requirements

EDUCATION AND WORK EXPERIENCE

• Bachelor's degree in Business or Business Administration or PMI Certification
• Prior experience with ERP implementation
• At least 3-5 years of program management experience

KNOWLEDGE

• Strong verbal and written communication skills
• Ability to think strategically and translate to a tactical level required
• Demonstrated ability to work in a highly time-sensitive environment, meeting deadlines and achieving milestones
• Strong analytical and problem-solving skills
• Detailed planning and project management skills
• Strong supervisory and leadership skills
• Strong working knowledge of Microsoft Sharepoint suite of products. 
• Excellent presentation skills

ABILITIES & SKILLS

• Reasoning – Interpret instructions both oral and written, excellent analytical and problem-solving skills.
• Professional – Ability to use judgment to consider the relative costs and benefits of potential actions to choose the most appropriate one.
• Mathematical – Arithmetic calculations involving fractions, decimals, and percentages.
• Language Development – Excellent verbal / written communication skills; evaluate technical data; have increased contact with people.

WORK ENVIRONMENT AND ADA STATEMENT

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations shall be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moderate noise and temperature extremes. 

This role description does not state that the above are the only duties and responsibilities assigned to this position. Employees holding this position shall be required to perform any other job-related duties as required. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. 

Equal Opportunity Employer.