Job Description

Description

Job Summary 

A program manager acts as a coordinator between multiple projects at a business or organization to ensure they benefit each other and align with overall business goals. They are different from project managers because they do not directly oversee individual projects.

Responsibilities

· Organizing programs and activities according to the mission and goals of the organization.

· Developing new programs to support the strategic direction of the organization.

· Creating and managing long-term goals.

· Developing a budget and operating plan for the program.

· Developing an evaluation method to assess program strengths and identify areas for improvement.

· Writing program funding proposals to guarantee uninterrupted delivery of services.

· Managing a team with a diverse array of talents and responsibilities.

· Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance.

· Implementing and managing changes and interventions to ensure project goals are achieved.

· Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.

· Producing accurate and timely reporting of program status throughout its life cycle.

· Analyzing program risks.

· Working on strategy with the marketing team.

Requirements

· Bachelor's degree or master's degree in business or related field.

· Proven experience in program management.

· Proven stakeholder management skills.

· Proven experience managing a team.

· Experience using computers for a variety of tasks.

· Competency in Microsoft applications including Word, Excel, and Outlook.

· Understanding of project management.