Job Description

OUR VISION:

Be the best performing customer service company in the world.

OUR PURPOSE:

We create packaging solutions for life’s essentials.

ROLE OVERVIEW:

Compensation/Benefits:

This position offers an exceptional total compensation package unmatched anywhere in the market, a testament to our commitment to valuing and appreciating our employees!

Some of the benefits you will enjoy:

• Comprehensive Medical, Dental, and Vision coverage is effective day 1
• Eligible to accrue up to 3 weeks of paid vacation
• 10 paid holidays
• Incentive Plan eligible
• 401K company contribution of 3% + company match on your contributions
• Tuition reimbursement (up to $5,250 each year)
• Paid Parental Leave
• Employee Assistance Program
• Discounts website

Key Responsibilities

• Support the “The Greif Way” mission and values. Embrace a Servant Leadership approach to working with colleagues to achieve results.
• Build effective relationships with all internal departments to produce a quality product, safely, on time, and in the most efficient way possible.
• Be the first point of contact for Team/colleagues suggestions or concerns.
• Ensure colleagues understand their roles within Greif and their responsibilities to each other.
• Direct team in resolving complaints.
• Communicate production issues and daily results.
• Provide feedback and corrective actions to colleagues regarding their performance.
• Help train new colleagues, monitor their performance; and issue corrective actions as required to develop a cohesive team.
• Engage and encourage joint problem solving, personal safety, and individual development.
• Monitor work schedules to ensure efficient operations. Review colleague time sheets while verifying and approving work hours in Kronos.
• Work with production team and maintenance personnel to troubleshoot operational issues.
• Enforce company rules and organizational policies related to safety, quality, cost, productivity, and housekeeping.
• Must be willing to work the required shifts: 12 hours/2-2-3 from 8:00-8:00

Education and Experience

• Bachelor’s Degree in Paper Science and Engineering, Chemical Engineering, Industrial Engineering OR High School Diploma, G.E.D. or skilled trade certification with at least two years of experience in the Paper Industry or related manufacturing environment

Knowledge and Skills

• Demonstrated supervisory and leadership skills.
• Previous experience in coaching, training, team building, performance development, and conflict resolution.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Computer Skills (Word, Excel)
• Must be able to go up and down ladders and steps
• Ability to work weekends, holidays, and rotating shifts required in a 24/7-week operation.

​Additional Knowledge and Skills (Preferred)

• Computer Skills (Kronos, One Notes)
• Lean Six Green Belt Certification
• Bi-lingual English and Spanish
• Papermaking Industry experience

#LI-MK1