Job Description

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. The Synergy Integration Product team is seeking a highly motivated Product Support Intern to assist our Business and Product Management teams throughout the product release lifecycle. This role offers hands-on experience working cross-functionally with stakeholders to coordinate product launches, maintain product documentation, track release milestones, and help ensure successful delivery of new products and enhancements. The ideal candidate is detail-oriented, organized, and eager to gain practical experience in product management within a dynamic and collaborative environment. Are you passionate about technology, product development, and bringing innovative solutions to market? Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

This internship will run from January 2027 – April 2027. The ideal candidate will have the availability to work at least 20 hours per week at our Fort Myers, FL facility.

Main Objective:

To support the Synergy Integration Product team through testing, troubleshooting and special projects.

Essential Duties and Responsibilities:

• Create and manage Change Requests (CRs) and Change Notifications (CNs) in Windchill, ensuring all required product information is accurately identified and documented.
• Identify products and gather, organize, and maintain product specifications and technical documentation.
• Collaborate with the Service team to develop and support service plans, procedures, and related documentation.
• Develop and maintain internal business instructions, work processes, and procedural documents.
• Create and deliver product training materials and educational resources for internal stakeholders.
• Assist in the development of product playbooks, sales support materials, brochures, and other marketing collateral.

Education and Experience:

• Progress towards a college degree required, preferably in Engineering, Computer Science or Business. A college sophomore or above required. (Recent graduates must be within six months of their graduation date to qualify.)
• Experience with project management tools preferred.

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• Basic to intermediate computer skills.
• Be able to follow written and verbal direction.
• Strong organizational and time management skills required.

Machine, Tools, and/or Equipment Skills:

PC; Familiarity with Microsoft Outlook; PowerPoint; Word and Excel. Fax; Scanner.