Who we are

SMS group is the leading partner in the world of metals. SMS group Inc. in Valparaiso, IN is part of a global company that employs more than 12,000 people at over 100 locations, throughout 31 countries. We use our over 150 years of experience and unique expertise in metallurgy, industrial processes and digitalization to create new perspectives for our industry through continuous innovation. We are the leading market player in the design and construction of blast furnace and coke oven plants and an original equipment supplier, offering comprehensive maintenance and spare part services for iron making, metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology and heat treatment plants - all from a single source.

At SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth, and inclusion. We offer company events, activities, and opportunities to participate in charitable initiatives that benefit the communities where we are located.

Product Specialist – Technical Sales & Field EngineeringLocation: Valparaiso, IN (with frequent travel across the USA, Canada, and Mexico)About the RoleAre you a hands-on technical problem-solver who thrives on building client relationships and seeing your recommendations come to life for the customer? As a Product Specialist within our Technical Sales / Field Team, you will bridge the gap between cutting-edge metallurgy technology and real-world heavy industry operations.In this role, you won't just pitch products—you will act as a trusted technical advisor to our clients. From analyzing drawings and identifying efficiency upgrades, to being on-site during critical outages and commissioning, you will play a direct role in optimizing blast furnace performance across North America.What You’ll DoDrive Growth & Client Strategy

Build lasting partnerships: Manage and expand customer relationships within North America, acting as the primary point of contact for sales, service requests, and technical support.
Uncover new opportunities: Proactively identify client needs, develop tailored proposals, and build a strong sales pipeline for SMS group products and services.
Showcase innovation: Present the latest SMS group technologies and equipment solutions to client teams, helping them stay ahead of industry demands.

Solve Complex Technical Challenges

Engineer better outcomes: Review customer blueprints, plans, and documents to calculate dimensions, prepare cost estimates, and project production increases.
Optimize operations: Recommend equipment upgrades, process improvements, or material changes that cut costs and boost plant efficiency.
Collaborate across teams: Partner closely with internal project managers, engineers, and global SMS group divisions to deliver seamless, end-to-end project execution.

Lead Hands-On Field & Workshop Support

Be there when it counts: Travel to client sites for scheduled or emergency outages, assisting with installation supervision, commissioning, and preventative maintenance.
Ensure top-tier quality: Perform equipment testing, DIA inspections, and QA/QC reporting at our Valparaiso workshop and vendor facilities, while supporting equipment repairs and refurbishments.
Empower client teams: Deliver hands-on technical training and operational guidance to client personnel on equipment use and maintenance.

What You Bring to the Table

Experience & Industry Knowledge

Proven background: At least 5 years of related industry experience (or an equivalent combination of education and hands-on experience).
Sector expertise: Solid working knowledge of blast furnace equipment and the heavy metals/steelmaking industry.
Sales track record: Demonstrated success in driving business development, expanding a customer base, and building a sales pipeline.

Technical & Mechanical Skills

Blueprint & CAD proficiency: Ability to read mechanical, lubrication, and assembly drawings, calculate areas and volumes, and work effectively in AutoCAD.
Multi-system fluency: Practical knowledge of electrical, mechanical, hydraulic, pneumatic, and piping systems.
Shop-floor savvy: Familiarity with disassembly, assembly, machining, and fabrication methods, including MIG, SMAW, and TIG welding practices.

Communication & Travel Readiness

Clear communicator: Strong ability to write detailed inspection/analysis reports and confidently present technical solutions to groups.
Adaptable problem-solver: Comfortable tackling non-standard field challenges, interpreting complex manuals and diagrams, and working within a team-driven culture.
Ready to move: Willingness to travel frequently throughout North America (USA, Canada, and Mexico), valid passport required.

What we Offer

Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program and more!

SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law. Employment is contingent upon successful completion of a drug screen and physical capacity profile test.