Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Motorola Solutions’ Command Center Software portfolio thrives within the overall Motorola Solutions product ecosystem, and is also enhanced by 3rd party systems our customers use on a daily basis. The Alliances and Ecosystem team is responsible for evaluation and establishment of 3rd party technology partner relationships, alignment of appropriate stakeholders, and establishment of appropriate governance based on established differentiation to ensure ongoing profitability for the Command Center Software business.

Job Description

Motorola Solutions Command Center products help public safety agencies improve response times, efficiently allocate resources and better inform first responders through better information gathering and situational awareness. This product owner position will be responsible for overseeing Public Safety Computer-Aided Dispatch (CAD) Software Integrations from start to finish to ensure that they fulfill both their functionality and supportability requirements.

The product owner is responsible for the ownership and managing of the backlog for their assigned value stream(s), contributes to the product roadmap, understands customer and market needs for Public Safety CAD Software. The product owner relies on their technical knowledge and background to define user stories and acceptance criteria, engage with assigned Engineering teams, and groom the backlog. The ability to deeply understand technical architecture, define engineering behind features, and to translate high-level customer functional requirements into technical for development is a crucial skill. In addition, the ability to describe the impact of technical requirements to customers, non- technical sales, and support resources is a must.

In this role, the product owner champions the need of the user, customer, and other stakeholders throughout the development process to ensure that what is delivered meets the goals, objectives, and desired outcomes of the project. To be successful, one must manage multiple projects simultaneously, at various stages of their development, from idea to completed feature.

Responsibilities

Work closely with product management to understand suite-level initiatives and features. Involved in release planning, reviewing vision, and content presentations to assigned engineering team(s)
Feature Definition
Defines the features and requirements necessary to deliver a complete product to market and lead the product team to success.
Articulating the ‘what’ and working with development to determine the ‘when.’
Fill the role of Product Owner for the assigned Scrum team
Involved in release planning, reviewing vision, and content presentations to assigned engineering team(s)
Collaborate with the team to detail user stories with acceptance criteria
Maintain the proper flow of features, user stories, and acceptance criteria in the backlog
Ensure backlog and goals for each team are maintained and current
Own backlog prioritization for assigned scrum teams
Agree on accepted story completion, including validating that the story meets acceptance criteria and that it complies with the Definition of Done (DoD)
Understand the scope of needed research spikes and collaborate with Engineering to assist with decision- making and sequencing of the critical technological infrastructures
Collaborate with the team and any other stakeholders in the team demo
Participate in the appropriate agile ceremonies
Create customer-facing documentation

Requirements

Agile/Scrum experience
Firm understanding of software design, user interaction, and user interface design
Deep technical knowledge in software development methodologies
Experience utilizing product and project management tools such as Aha!, Jira, and DevOps
Technical knowledge of Motorola Solutions' PremierOne and/or Flex Suite(s) is a plus
Experience in Law Enforcement / Public Safety is a plus
Align with the enhanced focus on prioritizing and developing important aspects of mission critical products, such as availability, reliability, and stability
Excellent communication skills verbally and written are a necessity
Polished presentation skills for internal and external audiences
Proactive, enthusiastic attitude toward challenging problems
Capable of quickly evaluating and prioritizing new features based on stakeholder feedback
Strong ability to take complex user requirements and distill them into a format that can be understood by developers as well as non-technical staff
Ability to research and analyze product requirements from various stakeholders
High degree of competency with project management, including issues and risk identification and management, tracking; demonstrated strong attention to detail
Build consensus among stakeholders
Ability to work well independently and as part of a diverse team spread across multiple continents in a fast-moving environment
Ability to multi-task among various assignments
Understanding of product ownership principles
Persuade and influence others through strong communication
Demonstrate a high level of subject matter expertise in all functional areas to help maintain a system-level view during the decision-making process
Understanding of Agile Product Ownership principles and best practices
Enthusiastic about motivating and leading others
Ability to give honest and direct feedback
Interpersonal skills and ability to resolve conflicts
Strong organization and planning skills
Experience with AI/machine learning technologies is strongly preferred.

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Note: Candidate can reside in Chicagoland Area or Salt Lake City Area.

#LI-JM2
#LI-REMOTE

Basic Requirements

Bachelors degree with 2+ years of professional experience
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.