Job Description

The Product Engineer is a highly visible role, supporting Emerson’s Automation products and solutions. Additionally, you will play a meaningful part in driving global initiatives that support our strategic growth in the process control industries. 

IN THIS ROLE, YOUR RESPONSIBILITIES WILL: 

• Provide support for Emerson’s Automation products and solutions.
• Provide resolution for automation system issues relating to Real-Time Controllers, I/O and associated products.
• Work directly with customers, Emerson Technical Support offices or representatives, Global Service Center (GSC) engineers and development engineers on technical solutions. 
• Provide feedback to our Product Marketing & Technology teams regarding end user requirements.
• Travel (estimate 2-5 trips/year, typically a week or less per trip) to customer sites. 
• Create and review Knowledge Base Article content to inform the field about Product Information. 
• Develop the ability to generate close consultative long-term relationships with key Emerson customers to assist with their automation and operational needs. 

WHO YOU ARE: You actively seek guidance from pertinent sources to make timely and well-informed decisions. You remain energized and effective when faced with ambiguity and uncertainty. You actively listen and check for understanding.

FOR THIS ROLE, YOU WILL NEED: 

• Bachelor’s degree in engineering, Computer Science or related STEM degree
• 3+ years of experience in a process plant environment with controls systems
• Direct experience of Process Automation/Control in the chemical, Oil and Gas, and/or pharmaceutical industries
• Working knowledge of Industrial Filed Networks such as Modbus IP, Profinet etc.
• Excellent communication skills, both verbal and written, in English, is required to collaborate with a global customer base.
• Authorized to work in the United States without sponsorship now and in the future
  • Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. MUST be US Citizen or possess a Green Card

PREFERRED QUALIFICATIONS THAT SET YOU APART: 

• Master’s degree in Engineering, Computer Science or related STEM degree
• 7+ years of experience with Emerson’s automation systems preferably in a process plant environment. 
• Working Knowledge of Emerson DeltaV.
• Domain Expertise with one or more technology subject areas represented within Emerson’s automation products and solutions

Our Culture & Commitment to You

We recognize that for our organization to support a diverse workforce, we must focus on employee wellbeing. We know that to do your best work, you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a market-leading 401(k) and profit-sharing plan, a variety of medical insurance plans, with dental and vision coverage, family formation benefits in addition to paid parental leave (maternal and paternal), Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, inclusive of vacation, holiday, and sick leave. Our goal is to offer a strong benefits foundation while allowing employees the flexibility to choose options that best suit their needs. 

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. 

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.  Learn more about our  Culture & Values and about Diversity, Equity & Inclusion at Emerson.  

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training. 

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