Job Description

Job Summary

The Principal Failure Analysis Electrical Engineer is responsible for leading system-level failure investigations on deployed power systems serving the Communications and Data Center markets. The role provides technical leadership for complex field issues, drives root cause analysis, develops corrective actions, and supports product reliability improvement across Vertiv's installed base.

This position works closely with engineering, quality, manufacturing, services, suppliers, and customers to resolve high-impact field issues affecting deployed products. The role requires strong technical expertise in electrical design, controls, and system integration, along with the ability to lead investigations where failure mechanisms are unknown or difficult to reproduce.

Responsibilities:

• Lead complex system-level failure investigations involving power systems, controls, firmware, electrical hardware, and subsystem interactions.
• Drive root cause analysis activities for field failures using engineering analysis, testing, data review, and structured problem-solving methods.
• Support field investigations through site visits, collection of field data, review of logs, and analysis of failed hardware.
• Develop and execute investigation plans to reproduce field conditions and validate failure mechanisms.
• Work with suppliers, test laboratories, and internal teams to evaluate failed components and identify root causes.
• Prepare and communicate technical findings, corrective actions, and recommendations to internal stakeholders and customers.
• Support customer-facing discussions related to failure analysis activities and corrective actions.
• Provide technical leadership during high-priority customer escalations and field events.

Requirements:

• Bachelor's degree in Electrical Engineering or related engineering discipline.
• 10+ years of engineering experience in power systems, power electronics, telecommunications power, data center infrastructure, or related industries.
• Experience performing root cause analysis and troubleshooting complex electrical systems.
• Experience with laboratory testing, failure analysis techniques, and engineering investigation methods.
• Strong technical communication and problem-solving skills.
• Ability to travel to customer sites as required.

Preferred Qualifications:

• Strong understanding of power conversion systems, rectifiers, converters, controls, and system integration.
• Experience with reliability engineering, supplier quality investigations, and field support activities.
• Familiarity with controller-based power systems, firmware interactions, and system diagnostics.
• Experience leading cross-functional investigations involving engineering, quality, manufacturing, and suppliers.

Work Environment:

• Office, laboratory, manufacturing, and customer site environments.
• Periodic domestic and international travel may be required.
• Ability to support field investigations and customer site visits as necessary.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer 

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].

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