Job Description

Job Title: Plumbing Operations Manager

Location: Northern Twin Cities Metro Area, MN

Job Type: Full-Time

Base Compensation: $155,000 - $165,000 per year

About the Role:

We are seeking an experienced, business-minded Plumbing Operations Manager to take leadership of our residential plumbing division in the Twin Cities metro area

. You will step into an established, multi-million dollar operation, managing a dedicated team of field technicians while overseeing department profitability, sales execution, and operational efficiency

.

This position offers significant long-term financial upside, including base salary stability, profit sharing, and potential equity payout opportunities upon future business growth

.

Key Responsibilities:

• Lead daily operations for a growing residential plumbing department consisting of 15 to 20+ field technicians, apprentices, and support staff

  .

• Manage department P&L, analyze breakeven points, track job costing, and monitor key performance indicators to ensure high profitability

  .

• Coach and mentor field staff on customer service delivery, presenting options, and executing a proven residential sales process

  .

• Oversee workflow, dispatch scheduling, job assignments, permitting, and city inspections in coordination with office staff

  .

• Provide technical guidance to field staff handling residential service calls, water heaters, piping systems, and troubleshooting

  .

• Ensure strict adherence to local Minnesota plumbing codes, OSHA standards, and safety regulations

  .

Qualifications:

• Active Minnesota Master Plumber License (Required)

  .

• 5+ years of plumbing experience with a heavy focus on residential service and replacement

  .

• Proven track record in department management and team leadership (experience managing $10M+ in revenue preferred)

  .

• Financial literacy regarding budget management, breakeven analysis, and P&L oversight

  .

• Valid driver's license with a clean driving record

  .

• High energy, sales-focused leadership style, and a commitment to maintaining a positive workplace culture

  .

Compensation & Benefits:

• Base Salary: $155,000 to $165,000 per year

• Profit sharing and long-term equity payout potential

• Company vehicle provided

• Comprehensive Health, Dental, and Vision insurance

• 401(k) retirement plan with employer match

• Paid time off and paid holidays

You should be proficient in:

• Plumbing
• Operational Metrics & KPI Management