Job Description

• Retrieve messages from voice mail and forward to appropriate personnel.

• Answer incoming telephone calls, determine purpose of callers and forward to appropriate personnel or department.

• Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.

• Answer questions about organization and provide callers with address, directions or other information.

• Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.

• Monitor visitor access and issue passes when required. Ensure all visitors and contractors read and understand company’s good manufacturing practices.

• Call to schedule appointments and interviews.

• Update appointment calendars.

• Receive, sort, and route mail and maintain and route publications. Sign for and route all office Federal Express and UPS deliveries.

• Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes.

• Submit issue-traks for any needed issue that arises regarding the office.

• Coordinate the ordering and receiving of uniforms for employees. Use Oracle to submit requisitions and forward purchase orders for suppliers, distribution and tracking of uniforms.

• Create and post all PowerPoint presentations and other communication to the Marlin board.

• Keep clean work area and common spaces.

• Assist in ordering and coordinating all plant events (Open House, community involvement activities, plant visits, holiday party).

• Assist employees with necessary forms, paperwork, and HR systems (Workday, Niagara U, etc.) as needed.

• Distribute and track weekly safety talks to supervisors and employees.

• Order, receive, and maintain office supplies.

• Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary.

• Perform other clerical duties as needed, such as filing, photocopying, and collating.

• Regular and predictable attendance is an essential function of the job.

• Upload visit log into the splash page monthly

• Conduct weekly water sales Wednesday at 5:45 am.

• Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

**Qualifications

**

• Minimum Qualifications:- 2 Years – Experience in Field or similar manufacturing environment
  • 2 Years – Experience in Position
  • 0 Years – Experience managing people/projects

*experience may include a combination of work experience and education

• Preferred Qualifications:- 4 Years – Experience in Field or similar manufacturing environment

  • 4 Years – Experience working in Position

  • 2 Years – Experience managing people/projects

*experience may include a combination of work experience and education

**Competencies

**

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner

  • Makes safety the number one priority
  • Keeps alert for safety issues and escalates immediately
  • Effectively prioritizes tasks based on department goals
  • Shows respect to others and confronts interpersonal issues directly
  • Prioritizes resolution of customer issues effectively
  • Responds promptly and honors commitments to internal and external customers

• InnovACT

  • Makes recommendations to continuously improve policies, methods, procedures, and/or products
  • Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
  • Increases performance through greater efficiency

• Find a Way

  • Seeks to develop technical knowledge through learning from other experts
  • Understands interdepartmental impact of individual decisions and actions
  • Seeks solutions rather than placing blame

• Empowered to be Great

  • Consistently looks for ways to improve one’s self through growth and development opportunities
  • Communicates clearly and promptly up, down, and across
  • Communicates effectively to manage expectations

**Education

**

• Minimum Required:

• High School Diploma

• Preferred:

• Associate's Degree

**Certification/License:

**

• Required: N/A
• Preferred: N/A

**Foreign Language

**

• Required: None Required
• Preferred: None Required