Job Description

Summary

About Amy’s 

At Amy’s Kitchen, we're more than just a food company—we're a family-owned, proudly independent organic, and vegetarian food company on a mission. As a Certified B Corporation®, our purpose is clear: to make it simple and enjoyable for everyone to eat well. 

We're committed to crafting authentic, mouthwatering dishes using only the finest organic ingredients sourced with care. From farm to table, we ensure top-notch quality in every bite, making healthy eating accessible and convenient for all. At Amy’s, we're not just serving meals; we're serving up a taste of goodness, one delicious dish at a time. 

Perks are as delicious as our meals! 

Comprehensive health plans with Medical, Eye & Dental coverage, including virtual physical therapy options. Lyra mental health support to nourish your well-being. 401(k) Retirement Plan with employer match, plus Health Savings and Flexible Spending Accounts to plan for the future. Referral Rewards and Scholarship Program to celebrate and invest in our teams. Tuition Reimbursement Program to fuel your educational pursuits. Family-forming benefits because we support every stage of life's journey. Paid Time Off for vacations and sick days, with 9 paid US Holidays annually to savor those special moments. Amy's product discount reimbursement to keep your pantry stocked, plus remote gym discounts to keep you moving and grooving! Join us and indulge in a career where the benefits are as fulfilling as our food! 

Essential Duties and Responsibilities

Amy’s People and Production Supervisor is integral in achieving our vision of building a thriving, collaborative, efficient, engaged and sustainable organization that we can all take pride in. Our People and Production Supervisor helps achieve our vision by leading a team to support the people, planet and performance strategies and measures of our manufacturing organization, and by always exhibiting our core values. In particular, the People and Production Supervisor establishes a Safety Always culture for the team, drives engagement, minimizes waste (e.g. high yield, low disposals), ensures the highest product quality, and delivers performance objectives to support Amy’s financial freedom.  Our People and Production Supervisor should demonstrate the capability to lead people, including communicating effectively with the team members, providing feedback, holding others accountable, helping effect change, setting a positive tone and fostering an environment of success. 

Safety Always

• Proactively and consistently leads a Safety Always culture where safety is built into the way employees think and act.
• Ensure compliance with People and Food Safety processes, GMPs and SOPs, performs safety risk assessments and reports non-compliance.
• Ensure that employee restrictions are adhered to and appropriately approved accommodations are followed.
• Ensure team and work area are audit ready at all times.

People Leadership

• Drive engagement through effective daily leadership (including solicitation of feedback and empowerment of employees) and Gallup follow-through sessions.
• Responsible for staffing, performance evaluations, delivering feedback, preparing and maintaining proper documentation, onboarding and retention activities.
• Ensure team members have the proper training and tools to perform their jobs.   
• Identify and communicate development opportunities for employees.
• Collaborate with the Manufacturing Administrator to ensure that all timekeeping, attendance, PTO and payroll records are accurate, approved and submitted on time.
• Effectively utilizes the capabilities of Line Performance Operators to ensure performance of the line.

Quality & Sensory

• Manufacture product according to quality and sensory standards and reports irregularities.
• Attend product tasting for the shifts as the BU Manager deputy.

Productivity and Performance

• Lead team in achieving production objectives by daily communication of performance expectations and sharing information that impacts the team in achieving their goals.
• Monitor and maintains productivity levels by delivering and reviewing performance reports and KPIs (Safety, People, Quality, Delivery and Cost).
• Support on-time start-up of the lines (interfacing with support departments) and shift handoffs.
• Responsible for determining needs for schedule change, pending rework, appropriate response to line interruptions (including resolution of equipment downtime), and work orders for the area.
• Lead and participate in Root Cause Analyses as appropriate or requested.
• Responsible for MOS Tier1 process for their area verifying that data is accurate, and boards are updated hourly.
• With Manufacturing Administrator ensures daily collection and review of batch sheets and disposal forms for completeness and accuracy.
• Responsible for preparing required documentation, including submission of MCRs for process changes and SOP updates.

It is the responsibility of all employees to uphold the mission of the Amy’s Food Safety and Quality Policy. This includes following all Food Safety and Sustainability programs and participating in all required training. 

Supervisory Responsibilities 

Supervises assigned production and packaging employees and Line Performance Technicians.

Qualifications and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience 

• Bachelor’s Degree from a four-year college or university; or four years of food and/or manufacturing related experience and/or training; or equivalent combination of education and experience.

Interpersonal Skills

• Active listening skills.
• Builds and maintains relationships easily.
• Is approachable, empathic, and compassionate; boosts self-esteem and maintains respect.
• Works easily with diverse styles and people from different backgrounds.
• Can respectfully and clearly give and receive feedback.
• Able to confront issues and conflict in a respectful, constructive and productive manner.
• Able to maintain composure in high pressure situations with all levels of staff.
• Able to train others to perform to standards.
• Cooperates easily with peers and others. Can collaborate across organizational boundaries.

Leadership Skills

• Motivates others with positive, encouraging messages and spirit.
• Provides vision and direction to help others achieve goals.
• Effectively coach's others to reach their potential.
• Works proactively to correct performance issues and address problems.
• Initiates process improvement and problem solving. Able to lead a team to solve problems.
• Can think strategically; yet operate effectively at the ‘ground level.’

Computer Skills  

• Familiar with Windows Office (Word, Excel, PowerPoint).
• Will be required to write procedures and work with spreadsheets.
• Ability to create charts to summarize and present results.

Language Skills  

• Ability to read, write and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write thorough shift reports.
• Ability to speak effectively before groups of employees.
• Bilingual Spanish/English preferred.

Mathematical Skills 

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate and percentages.
• Have a good understanding of production standards and efficiencies.

Reasoning Ability 

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to diagnose and assess current operations in order to continuously improve processes and conditions.

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is frequently required to sit, stand; walk; use hands for fine manipulation, handling, or feeling; reach with hands and arms; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and the ability to adjust focus. 

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, cold (coolers and freezers) and hot (processing equipment) conditions, and moving mechanical parts.  The noise level in the work environment can be moderate to loud. 

Diversity, Equity, and Inclusion at Amy's 

At Amy’s, we don’t just accept differences—we celebrate them, support them, and thrive on them for the betterment of our employees, our culinary creations, and our communities. 

Amy’s takes pride in being an Equal Opportunity and Second-Chance Employer and is equally dedicated to Affirmative Action and providing fair chances in our workplace. We are committed to fostering diversity and inclusion, ensuring that every individual has an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. 

For further details, please refer to Amy’s EEO Policy and EEO is the Law. Additionally, Amy’s is dedicated to collaborating with candidates and providing reasonable accommodations during the interview process. Should you require assistance, please contact us at [email protected] or notify your Recruiter.