Job Description

Ziegler Cat has an opening for a Parts Operations Manager to provide leadership support for all Warehouse, City Desk, and Shuttle Truck Driver employees; to maintain a fully stocked, safe, and high functioning workplace; and to provide superior customer service.

Responsibilities:

• Coaches, directs, and counsels employees on overall performance
• Manages daily workflow within the department by establishing operating procedures and policies, and prioritizing, distributing, and monitoring work assignments
• Resolves workplace conflicts, taking appropriate, respectful, and consistent action to resolve performance issues
• Assesses the skills and weaknesses of their employees and uses that information to develop the strongest possible team
• Analyzes needs and establishes development and training programs for team members
• Interviews, selects, and hires employees for their team, following dealership hiring procedures
• Performs basic parts administration, including monitoring of: profit and loss statements, buildings and equipment, stock order files and their claims, cyclical inventory accounts, cash sale files, and the inventory of core and warranty parts
• Manages the assets and approved budget for their department
• Sets the operating standards within their section of the organization
• Assists internal and outside customers with parts and technical information for various product lines

Qualifications:

• 4-year college degree preferred
• 5+ years previous management or supervisory experience preferred
• Demonstrated experience with Microsoft Excel, Word, Power Point and Outlook
• Strong communication skills; able to communicate effectively across all levels of staff as well as with customers
• Exceptional leadership, conflict resolution, and negotiating skills
• Outstanding customer service skills and superior level of professionalism
• High level of honesty & integrity

Minimum Physical Requirements:

• Push/pull up to 50 lbs
• Lift/carry up to 50 lbs
• Lift bulky objects
• Neck rotation, trunk rotation, repetitive bending, kneeling, sustained squat, forward reaching, and overhead reaching.
• Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

No Visa sponsorship available for this position. Authorization to work in the United States is required.

Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status.

For more information about your equal employment opportunity rights and protections, click here.

For information about your Family and Medical Leave Act rights, click here, and for information about the Employee Polygraph Protection Act, click here.

For information about Pay Transparency Nondiscrimination

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