Job Description

• Forecast goals and objectives for the department and strive to meet them.
• Work with the Service Manager to ensure a timely turnaround of parts needed for internal jobs.
• Conduct meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation.
• Create and build upon existing relationships with our customers and vendors.
• Oversee team’s assessment of requests for parts for a variety of components related to heavy duty diesel, utility equipment and hydraulic systems ensure correct items and quantity are ordered.
• Ensure team timely processes orders and contacts of vendors as needed to order parts for service or inventory that results in the proper parts being ordered.
• Direct team members on decisions for large purchases to prevent unnecessary expenses.
• Train team on parts requests to ensure all necessary parts are ordered and eliminate costly parts returns per company procedures.
• Oversee the tracking of all incoming and outgoing inventory in accordance with the company’s procedures.
• Timely and safely perform parts “runs” in company vehicle to acquire parts.
• Oversee team to ensure accurate distribution of parts to mechanics and assignment of equipment to appropriate vehicle within the company’s inventory system.
• Ensure that computer-based parts and inventory systems are up-to-date and accurate by inputting all necessary data in a timely, accurate manner.
• Conduct inventory counts and keep inventory records to ensure company standards are met.
• Ensure proper inventory levels are maintained to prevent delays in production.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

• Associates degree or other relevant college degree
• Non-Degreed: 3 years proven experience in a similar role
• Knowledge of heavy and light duty trucks and equipment preferred
• Previous managerial experience
• Valid Driver’s License required 
• Extremely detail oriented and accurate
• Setting priorities and adapting to changing work priorities
• Must be self-sufficient and driven
• Meeting deadlines and schedules
• Strong attendance record
• Must be able to pass a pre-employment drug test
• Computers and Electronics — General aptitude in working with common computer software (MS Office Suite, internet, etc.) to process orders. Knowledge of inventory software (M3, SAP, etc.) to process purchase orders and tracking inventory helpful.
• Customer and Personal Service — Knowledge of principles and processes for providing a positive service experience. This includes internal client needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• This job requires "people" skills and a genuine desire to service the client. A positive attitude and willingness to maintain a professional demeanor with clients and team members is essential to this position
• Must be able to communicate effectively and professionally, both verbally and in writing.
• Understand written sentences and paragraphs in work related documents
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action
• Identify complex problems and reviewing related information to develop and evaluate options and implement solutions

• Majority of work performed in an office or shop setting
• May be exposed to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes
• Work as scheduled with punctual attendance 8:00 am-5:00 pm, Monday-Friday plus any additional hours/days necessary in order to meet business demands

• The ability to bend, stoop and lift up to 50 lbs.
• Manual dexterity to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, assemble objects and/or to use common computer equipment
• Occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing; significant stooping, kneeling, crouching, and/or crawling
• Ability to see things in close proximity whether through natural or corrected vision

BENEFITS

Custom Truck One Source provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.