Job Description

Location: Boise, ID
Job Type: Full-Time
Reports To: Parts Manager / Store Manager
FLSA Status: Non-Exempt, Hourly

Join Our Team

We are seeking a motivated and customer-focused Parts & Inventory Associate to support the daily operations of our growing trailer dealership. This role is ideal for someone who enjoys a mix of customer service, inventory management, warehouse operations, merchandising, and hands-on work.

The Parts & Inventory Associate plays a key role in ensuring our customers, service team, and sales department have the parts, accessories, and inventory support they need while maintaining a clean, organized, and professional store environment.

If you are dependable, detail-oriented, and enjoy working in a fast-paced retail and warehouse setting, we'd like to hear from you.

What You'll Do

Customer Service & Parts Sales

• Assist customers in person, over the phone, and via email with parts and accessories needs.
• Identify and recommend parts and products based on customer requirements.
• Process parts sales transactions accurately and professionally.
• Support service technicians by locating and issuing parts and materials.
• Develop and maintain strong product knowledge.

Inventory Management

• Receive, inspect, verify, and stock incoming inventory.
• Maintain accurate inventory records and system updates.
• Perform cycle counts and assist with annual physical inventories.
• Organize, label, and maintain inventory locations.
• Report discrepancies, shortages, and damaged goods.
• Monitor stock levels and support replenishment efforts.

Shipping & Receiving

• Pull and prepare customer and intercompany orders.
• Verify incoming and outgoing shipments.
• Maintain shipping and receiving documentation.
• Load and unload deliveries safely and efficiently.
• Coordinate timely shipment of customer orders.

Store Merchandising & Staging

• Maintain showroom displays and merchandise presentation.
• Help stage trailers, accessories, and promotional displays.
• Support store resets and seasonal merchandising initiatives.
• Keep the showroom, warehouse, and outdoor lot clean, organized, and customer-ready.

Operational Support

• Operate forklifts and material handling equipment when authorized.
• Follow all safety policies and procedures.
• Assist other departments as needed.
• Perform additional duties assigned by management.

Qualifications

Required

• High school diploma or GED.
• Strong customer service and communication skills.
• Basic computer skills and familiarity with Microsoft Office.
• Ability to lift up to 50 pounds regularly.
• Strong organizational skills and attention to detail.
• Reliable attendance and strong work ethic.

Preferred

• Experience in retail sales, warehouse operations, inventory control, or shipping/receiving.
• Experience with trailer, automotive, RV, agricultural, equipment, or powersports parts.
• Forklift experience or certification.
• Experience with inventory management or POS systems.
• Bilingual English/Spanish.

Physical Requirements

• Frequent standing, walking, bending, reaching, and lifting.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to safely operate tools and equipment associated with retail and warehouse operations.

Benefits

• Competitive Pay
• Medical, Dental & Vision Insurance
• Life Insurance
• Disability Insurance
• Employee Assistance Program (EAP)
• 401(k) with 3% Company Match
• Paid Time Off
• Career Growth Opportunities
• Employee Discounts

Apply Today

If you enjoy helping customers, staying organized, and being part of a team that keeps operations running smoothly, we encourage you to apply.