Job Description

Summary

Custom Truck One Source (CTOS) is seeking a Parts Associate to support our service department by sourcing, ordering, receiving, and managing parts inventory. This role is critical to ensuring technicians have the right parts available to complete repairs safely, efficiently, and on schedule.

Responsibilities

• Research and identify parts needed for trucks, truck bodies, aerial equipment, and related systems.
• Quote, order, receive, and stock parts for service repair orders.
• Maintain accurate inventory levels and replenish stock items as needed.
• Create and maintain parts records, supplier information, and master inventory files.
• Develop and maintain relationships with OEM and aftermarket vendors.
• Research supplier pricing, availability, quality, and lead times to ensure cost-effective purchasing.
• Verify parts accuracy and application before issuing to repair orders.
• Follow up on backorders and communicate expected delivery dates.
• Support interbranch parts requests and assist with parts inquiries from other locations.
• Assist with annual physical inventory counts.
• Stay current on new products, equipment updates, and industry trends.

Qualifications

• Previous experience in parts purchasing, inventory control, or warehouse operations.
• Knowledge of heavy-duty trucks, utility equipment, hydraulics, electrical systems, or related equipment preferred.
• Strong computer skills with the ability to learn ERP and inventory management systems.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and attention to detail.
• High school diploma or equivalent required.
• Valid driver's license required.

Schedule

• Monday through Friday, Day Shift 8am – 4:30pm
• Additional hours and overtime as needed to meet business demands

Working Conditions

• Primarily performed in a parts department, warehouse, or shop environment.
• May be exposed to varying temperatures, noise, dust, fumes, and typical shop conditions.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Frequent standing, walking, bending, stooping, kneeling, and reaching.
• Ability to work safely in a warehouse and shop environment.

Benefits

• 401(k) with Company Match
• Comprehensive Medical, Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability Coverage
• Paid Vacation, Sick Time, and Holidays
• Employee Discount Programs and Partner Perks
• Ongoing Training and Career Development Opportunities
• Commitment to Employee Growth and Advancement

Custom Truck One Source is an Equal Opportunity Employer and values diversity in the workplace.

You should be proficient in:

• Driver's License
• Customer Service
• Heavy Equipment Repair
• Service Advisor/Writer
• Forklift Licensed
• Inventory Management & Control
• Microsoft Excel