Parts & Service Associate

Location: 12331 US-54, Augusta, KS 67010

Reports To: Store Manager

Status: Full-Time, Hourly

About the Role

Are you a skilled mechanic who thrives in a hands-on, variety-filled environment? TrailersPlus is looking for a Parts and Service Associate to join our team. In this multi-faceted role, you will lead the charge in keeping our operations running smoothly—handling everything from trailer servicing and parts installations to inventory maintenance and customer consultations.

If you are mechanically inclined, detail-oriented, and take pride in delivering top-notch customer service, we want to hear from you.

What You’ll Learn To Do

• Technical & Repair Work: Perform inspections, preventative maintenance, service work, and custom accessory/parts installations on trailers and store equipment.

• Customer Engagement: Use a consultative approach during inspections to recommend the best parts and service solutions tailored to each customer’s specific needs.

• Inventory & Operations: Receive inbound deliveries (trailers, parts, supplies), track inventory, process paperwork, and ensure correct invoicing for all labor and parts.

• Equipment Operation: Safely operate power tools, welding equipment, forklifts, and tractors (company certifications provided).

• Facility Maintenance: Help maintain a clean, organized, secure, and safe facility and yard.

• Store Support: Assist the Store Management team with warranty resolution, local market lead generation, and trailer sales as needed.

What You Bring

• Experience: High school diploma or equivalent, plus 6+ months of related mechanical, service, or assembly experience.

• Mechanical Aptitude: Strong troubleshooting ability, comfortable using hand/power tools, and basic math/geometry skills for installations.

• Customer Focus: Outstanding communication and interpersonal skills to guide customers through service recommendations.

• Tech-Savvy: Basic computer and keyboarding skills to navigate online systems and process orders.

• Safety & Integrity: A strong commitment to working safely, ethically, and maintaining professional standards.

• Physical Capability: Ability to regularly lift 50–75 lbs, stand, balance, reach, climb ladders, and work outdoors in varying weather conditions.

• Licensing: Ability to obtain a state trailer sales license (where required by law).

Perks & Benefits

We value your hard work and offer a comprehensive package to support your lifestyle and professional growth:

• Work/Life Balance: Consistent schedule (approx. 40–45 hours per week)

• Retirement: 401(k) with Employer Match

• Health & Wellness: Comprehensive Health, Dental, and Vision Insurance

• Financial Protection: Life Insurance and Flexible Spending Account (FSA)

• Extra Perks: Pet Insurance and generous Paid Time Off (PTO)

Ready to build your career with us? Apply today!