Job Description

Parts Administrator – Houston, TX | Full-Time

About the Role

Transwest Mobile is looking for a detail-oriented and driven Parts Administrator to join our growing team in the Houston market. In this role, you will play a key part in keeping our parts department running smoothly: from managing inventory and coordinating with suppliers to supporting our technicians and delivering outstanding customer service. If you thrive in a fast-paced environment, have a strong background in automotive or heavy-duty parts, and take pride in keeping operations organized and efficient, we want to hear from you!

Responsibilities

• Manage the day-to-day operations of the parts department, including inventory control, order processing, and fulfillment
• Monitor stock levels and proactively reorder parts to minimize downtime and avoid overstock situations
• Supervise, support, and train parts staff to ensure consistent delivery of high-quality customer service
• Develop and implement strategies to optimize inventory levels, streamline workflows, and reduce operational costs
• Build and maintain strong relationships with vendors and suppliers; negotiate pricing, lead times, and delivery terms
• Analyze sales data and market trends to accurately forecast demand and make informed purchasing decisions
• Ensure all department operations remain in compliance with safety standards and applicable regulatory requirements
• Serve as a knowledgeable resource for customers and internal team members, assisting in parts identification and providing technical guidance as needed
• Prepare and present regular reports on inventory status, sales performance, and key departmental metrics
• Collaborate cross-functionally with service and operations teams to ensure parts availability aligns with scheduling and workload demands

Qualifications

• Prior experience in a parts administration, parts management, or similar role — preferably within the automotive, commercial truck, or heavy equipment industry
• Solid understanding of automotive or heavy-duty parts, systems, and terminology
• Strong organizational skills with a high attention to detail
• Ability to analyze data and translate insights into actionable decisions
• Excellent communication and interpersonal skills — comfortable working with both customers and internal teams
• Proficiency in inventory management software and the Microsoft Office Suite (Excel, Word, Outlook)
• Experience with dealer management systems (DMS) is a plus
• High school diploma or GED required
• Associate's or bachelor's degree in business, supply chain, or a related field, preferred

What We Offer

• Competitive salary: $60,000 – $65,000 annually, based on experience
• Comprehensive benefits package including medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and company-observed holidays
• Mileage reimbursement or company vehicle (where applicable)
• A supportive team environment with real opportunities for professional growth and career advancement

Transwest Mobile is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

You should be proficient in:

• Customer Service
• Equipment/Parts Counter Sales
• Inventory Management & Control