Job Description

Order Management and Customer Service Representative

Pay: $20.00/hour

Shift: To be discussed

Location: Chicago, IL

Integrity Trade Services is hiring an Order Management and Customer Service Representative for our logistics industry client to start immediately. Earn up to $20/hr and enjoy comprehensive benefits through ITS upon hire!

Responsibilities

• Provide product and service information to customers and manage customer accounts
• Enter and process customer orders accurately and efficiently
• Respond to customer inquiries and resolve complaints over damages, shortages, and incorrect items
• Monitor inventory levels and generate reports on inventory status
• Utilize MS Office, network systems, word processing, and spreadsheets for order processing and documentation

Qualifications

• High School Diploma or equivalent
• Prior experience in industrial customer service is preferred
• Ability to work independently and manage multiple priorities
• Strong math skills
• Proficient in MS Office applications (Word, Excel, Spreadsheets)

Skills

• Excellent customer service and communication skills
• Strong organizational and reporting abilities
• Ability to handle customer complaints professionally
• Familiarity with inventory monitoring and order management systems
• Bilingual ability is a plus

Why choose Integrity Trade Services

At ITS, we value our employees by offering a competitive weekly paycheck and a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, a 401(k) with company match, and more. We prioritize safety, fairness, and career growth.

Interested? Click Apply and check your email for follow-up instructions to complete your candidate profile with us.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Insurance available through Benefits in a Card (BIC).

IL Paid Leave for All Workers

401(k) with company match for eligible employees.