Custom Truck One Source “CTOS” 5065 140th Ave NW, Williston, ND 58801 (Hwy 2 & Hwy 85)

Operations Manager with a background in aerial vehicles, equipment and heavy & light duty trucks. The Operations Manager will be responsible for overseeing day-to–day assembly, service, parts, rental, and sales operations at the site and is accountable for the achievement of budgeted revenue and operational goals. He/she is responsible for ensuring the site follows the CTOS standards and operating models and will regularly monitor performance from an execution and customer satisfaction perspective.

SUMMARY

You are well-versed in the heavy equipment business, possessing a passion for being a proactive part of solutions. Your high standards set an example for leaders and colleagues, emphasizing collaborative work with the utmost integrity.

PRIMARY RESPONSIBILITIES

Collaborate with the Regional Vice President to establish production/service goals.
Review financial statements, sales reports, activity reports, and other KPIs to measure productivity and goal achievement.
Evaluate departmental and site performance, devising improvement plans.
Communicate effectively with Department Managers and teams to efficiently build, service, and repair heavy equipment.
Review and approve estimations and repair orders with the service and production team.
Allocate budget resources for supplies, equipment, marketing, and personnel.
Organize and lead weekly meetings to assess accomplishments, upcoming tasks, and anticipated challenges.
Identify training and hiring needs and communicate departmental issues to Human Resources.
Uphold and enhance the safety culture, ensuring employees adhere to safety best practices.
Oversee Quality Control to ensure compliance with company quality standards and improve service and production processes to minimize errors.
Monitor rental efficiency for timely turnaround and high utilization.
Supervise parts operations, managing parts inventory and excess levels.
Support sales teams to drive revenue.
Ensure the facility is clean and presentable to customers and vendors.
Participate in monthly site performance reviews.

QUALIFICATIONS

Education & Experience

High school diploma or equivalent.
Professional and Technical knowledge of aerial vehicles, equipment, and heavy & light-duty trucks.
Previous management experience.
Valid Driver’s License required.
High school diploma or the equivalent.

Key Traits

Extremely detail-oriented and accurate.
Able to work in a fast-paced environment.
Skillful in setting priorities and adapting to changing work priorities.
Self-sufficient and driven.
Punctual with a strong attendance record.
Professional personal appearance.

Benefits:

401(k) with Employer Match
Competitive Health Care including Dental, Vision, and Life Insurance
Company paid health and wellness programs
2 weeks vacation, 1-week sick time and 10 paid holidays.
STD/LTD
Partner Discounts
Investment in Employee Development including https://www.customtruck.com/careers/step

Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Please note that we do not offer sponsorship for work authorization. Only candidates authorized to work in United States without the need for sponsorship will be considered for this position.