POSITION SUMMARY:

Reporting to the Director of Operations, the Operations Manager leads operations across receiving, inspection, processing, transportation, stocking, order fulfillment, shipping, cycle counting, and inventory control. This role directly supervises 2–3 supervisors and indirectly oversees 20–50 hourly employees. Ensures adherence to company policies, drives continuous improvement, and partners with account managers to meet or exceed all customer contractual and operational requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Ensure a safe work environment by implementing and maintaining safety controls
Provide departmental leadership and communicate a clear strategic vision
Manage direct reports, including hiring, development, and disciplinary actions
Conduct performance evaluations to maintain a skilled and motivated team
Foster a positive work environment aligned with organizational goals
Build and maintain strong relationships with internal and external customers
Oversee warehousing and inventory storage operations
Coordinate timely delivery of materials and supplies to all departments
Oversee processing of receiving reports for all incoming shipments
Enforce material tracking and quality control systems
Ensure accuracy of all material movement documentation
Maintain accurate inventory records for all materials entering and leaving the warehouse
Monitor attendance and timekeeping
Train and certify associates on lift truck operations (Trainer certification required)
Operate lift trucks as needed (certification required)
Support Open Book Management principles and ownership mindset

WORK ENVIRONMENT:

Work is performed partially in a controlled atmosphere. Some exposure to harsh conditions—such as: dust, fumes, noise, and varying temperatures and weather—for moderate periods of time is possible. This employee will be required to demonstrate continued knowledge of Haz/Com regulations and requirements. All employees are required to follow safety standards and wear all personal protective equipment in designated areas.

PHYSICAL DEMANDS:

Sitting 40%, standing/walking 60%. The ability to lift and carry up to 50 pounds is required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this position, the employee is regularly required to walk, stand, use hands and fingers to handle or feel; talk and hear.

PREFERRED QUALIFICATIONS:

Bachelor’s degree in Operations, Business, Supply Chain, or related field

Strong proficiency in Excel, Word, and Outlook.

MINIMUM QUALIFICATIONS REQUIRED:

High school diploma or GED with a demonstrated record of effective leadership and results
Minimum 5 years of experience in supply chain and/or inventory management, including at least 2 years in a supervisory role
Strong decision-making skills, with the ability to evaluate costs, risks, and benefits
Effective interpersonal skills with the ability to build and lead high-performing teams
Strong written and verbal communication skills for interaction with internal and external stakeholders
Strong proficiency in Microsoft Office, including advanced Excel and financial acumen
Solid analytical and presentation skills

Strong organizational skills, attention to detail, and ability to manage multiple priorities