Job Description

Description

Operations Manager-(Bilingual (English/Spanish) preferred)

Company Overview

Titan International's Carlstar Specialty Division is a leading producer of specialty tires, wheels, and assemblies for diverse end markets including: lawn & garden, construction, power sports (primarily all-terrain vehicle tires), trailers, and agriculture. 

Titan Intl/Carlstar (and its predecessor) have been in the engineered rubber products business for over 100 years and sells its products under many of the most recognized brand names in their respective market segments including Carlisle, ITP, and Cragar, among others.  In addition, the Company has one of the broadest distribution channels and the largest installed bases within its served North American markets.  The Company is a strategic supplier to leading OEMs such as John Deere, Polaris, Husqvarna, MTD, and BRP, and is sole sourced on a number of their leading platforms.  Approximately 59% of Carlstar’s revenue is derived from higher margin aftermarket sales, leveraging the Company’s large installed base of OEM products.  

Carlstar is engaged in serving lower volume, higher mix business where the Company must economically manage thousands of SKUs with low individual order quantities through a complex distribution network in a marketplace that highly values timely and accurate order fulfillment.

Through the implementation of efficient operational (enhanced SIOP, lean manufacturing, inventory planning, optimization of the distribution network, redesign and value engineering of compounds and products, improved process control, activity based costing, etc.) and intelligent commercial (dynamic pricing and material margin management, new product development, refined channel management, new account conquests, etc.) strategies, the company is targeting improving performance to over 12% EBITDA margins on substantially higher revenue over time. The company is on a very strong performance trajectory today.

To learn more about The Carlstar Group, please visit the company’s web site: https://www.carlstargroup.com/.

Position Summary:

The Operations Manager will lead and oversee day to day operations of our 676,198 square foot(SF) distribution center with 60+ employees on a Double shift operation. The Operations Manager is responsible to develop coach and mentor site supporting staff, establish processes and KPI’s to manage the DC. Work collaboratively with all levels and functions of the organization and develop relationships with cross functional partners and other DC leaders.

The Operations Manager will maintain and improve high levels of customer service and quality to ensure excellent customer satisfaction. Ensure a safe work environment for all employees. Effectively manage inventory.

This position reports to the DC Site Manager.

Pivotal Experience and Expertise:

Carlstar seeks an action-oriented, self-driven, hands-on Operations leader with demonstrated WMS intellect, energy and wherewithal to lead and transform a growing team.

• Develop and implement KPI's to improve facility efficiency and customer satisfaction.
• Ensure high level of inventory accuracy & control
• Effectively store inventory in the warehouse in order to maximize labor efficiencies and space utilization.
• Manage external recruiting and contractor relationships to ensure labor requirements are achieved.
• Lead employee engagement activities to maximize development and retention of employees.
• Create and implement leadership development program for supervisory and lead staff.

Qualifications

Qualifications:

• Bachelor's degree in Business, engineering or related area.
• Minimum of 5-8yrs experience managing a Distribution center of similar size.
• Light manufacturing / assembly experience.
• Demonstrated experience managing complex projects.
• Skilled with facility layout, warehouse flow, and pick sequencing.
• Demonstrated track record of assessing and developing talent.
• Ability to become a Systems super user, analyze and interpret data using excel.
• Demonstrated experience maintaining and building direct customer relationships. 
• Bilingual (English/Spanish) preferred.

Leadership Capabilities & Culture Fit:

• Hands on leader capable of working alongside employees to create a culture of engagement.
• Entrepreneurial mindset capable of working with an ambiguity and autonomy/Creator vs presider.
• Transparent and consistent.
• Growth mindset personally and professionally.
• Skilled communicator across all levels, from the CEO to warehouse employees.
• Owning and accepting accountability for your distribution center.