Job Description

The Building Center, Inc.

Title: Operations Manager
Reports to: Division Manager
FLSA Status: Salary, Exempt
Department: Operations
Division: Ocean Isle Beach, NC
 

Summary:

Under the direction of the General Manager, the Operations Manager oversees multiple operations that control the flow of materials both to and from the location in the most timely, productive, and cost-effective method possible. Examples of these operations include distribution and warehouse. 

Job Duties:

• Responsible for the overall operations and physical conditions of the location’s facilities and equipment
• Oversees the daily operations of the delivery and warehousing functions
• Budgets and controls operating costs to meet or exceed annual profit targets
• Plans operations strategies and goals, establishing each department’s priorities and sequences for the smooth flow of products to customers
• Reviews team and team member performance on a regular basis by compiling operational reports that measure on-time deliveries, back orders, hours worked, shipments received, etc., to ensure minimum costs, prevent operational delays, and forecast both short and long-term planning needs
• Resolves problems relating to processes, costs, orders, maintenance, inventory control, equipment/trucks, services, and systems that affect the division’s ability to meet or exceed customer needs
• Directs the implementation of safe operating practices in compliance with company and regulatory policies (DOT regulations, forklift operations, OSHA compliance, etc.)
• Carries out managerial responsibilities in accordance with the organization’s policies and applicable laws
• Supervises employees, such as Plant Managers or Supervisors
• Meets with the General Manager regularly to discuss sales and operational issues
• Conducts daily team meetings with operational staff
• Commits to continued learning on products, procedures, and more
• Responsibilities also include interviewing, hiring, and developing/training team members; planning, assigning, directing, and delegating work; appraising performance; rewarding and disciplining team members; and addressing complaints and resolving problems
• Performs other duties, as assigned

Qualifications & Requirements:

• Proven ability to meet performance objectives and sales goals while controlling costs and expenses
• Demonstrated leadership skills
• Exceptional analytical and problem-solving abilities
• Outgoing personality and ability to build relationships with customers
• Excellent written and verbal communication skills
• Ability to work a flexible schedule
• Proficient in Microsoft Word

Education/Experience:

• High School Diploma or equivalent
• 2 to 4 years of related experience and/or training; or equivalent combination of education and experience. 
• Previous operational and management experience of a pro building materials store.
• Previous experience dealing with contractors and analyzing inventory activity.

Benefits:

Work Environment:

While performing this job’s duties, the employee must regularly stand, walk, use hands, talk, and hear. The employee is occasionally required to sit, reach with hands and arms, stoop, kneel, crouch, crawl, and climb or balance. The employee must frequently lift and/or move up to 50 pounds.

While performing this job’s duties, the employee is regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is frequently exposed to wet or humid conditions (non-weather); outdoor weather conditions; extreme cold (non-weather); and extreme heat (non-weather). The noise level in the work environment is usually moderate.
 

ABOUT THE ORGANIZATION

Founded in Charlotte in 1977, The Building Center, Inc. has grown from a single location into one of the largest privately held lumber and building materials dealers in the United States. Nearly five decades later, we remain family-owned and family-driven, guided by the same commitment we started with: to be our customers’ most valued building partner.

With more than 200 trucks on the road and a strong network of divisions strategically located throughout the Carolinas, we deliver consistent, reliable service to builders across the region. Our divisions include:

• South Carolina: Easley, Columbia, Holly Hill, Georgetown, Newberry
• North Carolina: Rock Hill, Boone, Monroe, Ocean Isle Beach, Pineville, Gastonia, Greensboro, and Mebane

Our regional strength allows us to purchase and sell branded and commodity products at competitive prices, while tailoring our inventories to match local building practices, architectural trends, and the unique needs of each market. Beyond supplying materials, we provide a full range of manufacturing support—including truss plants in North and Central North Carolina, millwork and door shops in the Triad and Charlotte metros, and custom fabrication in Pineville, where we also craft specialty products like reclaimed lumber flooring, cabinetry, mantles, and siding.

What makes The Building Center truly different is our culture and our people. We believe construction is, at its heart, a people business—built on relationships, trust, and hard work. Our values of service, integrity, and dependability guide us in every interaction, whether we’re serving customers, supporting our communities, or developing our employees.

When you join The Building Center, you become part of a company with deep roots, a bold vision, and a culture where you can grow, contribute, and make a real impact. Together, we’re not just delivering materials—we’re helping to build communities, futures, and lasting success.

Equal Employment Opportunity & Reasonable Accommodation

The Building Center, Inc. is an Equal Opportunity and Affirmative Action Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, protected veteran status, or disability, in accordance with federal, state, and local laws.

We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act Amendments Act (ADAAA). If you require an accommodation to apply for a position, please contact us at (704) 889-8182 or [email protected].