Job Description

Operations Manager

Intervala hires customer focused individuals who excel at solving problems and have a passion for maximizing results. We offer a wide array of benefits to support each individual employee’s success, including, but not limited to:

• Employee bonus programs
• Generous paid time off with usage after 90 days of employment and ability to purchase additional time off following one year of service
• 10 employer paid holidays
• Onsite employee café and patio with a clean, climate controlled facility
• Quarterly catered luncheons and two annual company sponsored events that include a formal gala and a family-oriented picnic
• Tuition assistance / certification reimbursement program
• Multiple medical plans with wide coverage and low copays
• Nationally recognized dental & vision plans
• 401k retirement plan with employer match
• Short- and long-term disability coverage and company paid life insurance
• Flexible spending accounts and health savings accounts

As Operations Manager, you should be capable of:

• Planning, directing, and coordinating the activities of the Operations department including development and implementation of strategies that optimize production and reduce costs.
• Establishing, planning, and administering the overall policies and goals for the department. 
• Ensuring all products are manufactured to the appropriate quality standards on the expected schedule and for the planned cost.
• Ensuring the necessary coordination and direction is given to the production supervisors, production coordinators and production operators to meet customers’ expectations
• Ensuring the production schedule is developed and maintained to deliver quality products on time
• Monitoring key performance indicators and provide input, analysis and corrective actions to KPI and operations meetings
• Supporting continuous improvement, prevention of defects, and lean manufacturing / Six Sigma concepts to ensure the most cost-effective manufacturing methods are deployed
• Supporting quality initiatives including root cause analysis, development of corrective actions and implementation of changes relating to production non-conformances as well as field returns
• Promoting the concept of individual responsibility for product excellence
• Providing leadership for and development of direct reports by establishing priorities, accountabilities and allocating resources: guiding achievement of performance measures
• Providing recommendations for specific departmental goals, objectives, and action plans to support facility goals and schedules
• Participating in development of strategic plans to support the future direction of department
• Ensuring compliance with safety regulations and maintain a safe working environment through leadership of the safety committee
• Creating a positive work environment and set the standard for interdepartmental cooperation
• Encouraging timeliness, decisiveness, and clarity within department that assure actions are appropriate to meet goals
• Providing input for recruiting, selection, compensation, promotions, disciplinary actions, terminations, and transfers
• Completing weekly, monthly, and quarterly reports to management

Applicants should possess the following knowledge, skills and abilities:

• Expert knowledge of PCBA, electromechanical, and wire and cable manufacturing processes
• Ability to drive continuous improvement in existing manufacturing methods
• Knowledge of Lean Manufacturing, ISO standards, and IPC standards
• Intermediate level in MS Office applications (Word, Excel, PowerPoint, Access, and Outlook); MRP/ERP 
• Ability to work with a high level of accuracy and attention to detail to produce quality results
• Strong planning and organizational skills including the ability to initiate, prioritize, and allocate resources 
• Ability to effectively communicate and collaborate in all forms with others inside and outside the organization
• Ability to negotiate and manage conflict tactfully and professionally 
• Strong leadership and people management skills including team building, mentoring, and coaching
• Strong decision-making skills; utilizing sound judgement and thorough processes 
• Ability to problem solve issues involving multiple variables and limited standardization
• Ability to be creative and innovative with approaches to solutions and solving complex problems
• Ability to efficiently multitask while effectively managing a heavy workload
• Ability to adapt within a rapidly changing environment
• Ability to communicate with customers projecting the company image to attract business

All applicants must have a bachelor’s degree in a related technical field (Engineering preferred) and 7 years of progressive relevant experience with 5 years supervisory experience in a high-mix, medium-volume EMS (Electronics Manufactuing Services) environment including project management, planning, budgeting, allocation of resources, and management in an ISO environment.