Job Description

Position: Operations Assistant

Reports to: Production Manager

Supervisory Responsibilities: None

Our Purpose: Making It Better Together… We believe in building lifelong partnerships, providing high performing equipment and value-added solutions. We empower and trust our employees to take initiative and make decisions that drive our business forward. We strive to make a positive impact on the world around us. 

Operations Assistant Summary: The Operations Assistant supports the machine build and material flow processes through production planning, purchasing support, job traveler and print preparation, label and quality-document coordination, Engineering Change Order support, inventory control support, job closing, and cross-functional operational support. The role requires strong organization, communication, accuracy, follow-through, and collaboration with Assembly, Engineering, Purchasing, Inventory Control, Parts Sales, and Quality.

Operations Assistant Essential Functions:

• Prepare and schedule Fabrication, Assembly, and Service Order job traveler packets using the Production Planner Workbench and Epicor, including required prints, updated print files, Assembly documentation, and Inventory Control tags; review scheduling needs twice per week.
• Build and run machine label files; produce lamacoids and covers in required sizes and color configurations; and assemble completed labels into packets for production.
• Complete a weekly two-week project query, monitor work in process (WIP), and update production dashboards to support on-time completion.
• Prepare complete Assembly documentation packages, including electronic documents, machine prints, electrical and pneumatic schematics, machine zero-level and system-wiring documentation, and required labels.
• Process label travelers by matching label packets, attaching labels, dating and signing travelers, recording travelers, and completing the applicable operation in Epicor.
• Coordinate with Fabrication, Assembly, and Inventory Control to maintain accurate raw-material adjustments, keep workflow current, and provide floor support as needed.
• Close jobs weekly, generate reports for the job-closing group, manage the biweekly Job Closing Report meeting, and follow up on issues preventing closure.
• Review machines and kits, identify incomplete or inaccurate job information, and coordinate corrections with the appropriate personnel.
• Produce Engineering Change Order packets according to SharePoint instructions, distribute them to the appropriate department, and retrieve outdated paperwork when required.
• · Visibly support lean [AJ1] and continuous-improvement activities, participate in rapid-improvement events, and support transition activities throughout the company.
• Practice safe work habits, follow all safety rules and emergency procedures, and maintain a clean and organized work area.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. 

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Operations Assistant Competencies:

• Attention to detail and consistency in completing work.
• Time management and the ability to prioritize competing deadlines.
• Effective communication and cross-functional collaboration.
• Problem-solving, follow-through, and timely escalation when needed.
• Mathematical skills related to inventory, orders, pricing, and stock management.
• Ability to learn and use Epicor, CMD inventory-management tools, Microsoft applications, SharePoint, and Power BI-related information as applicable to assigned work.
• Working knowledge of the Engineering Change Order process.
• Initiative, flexibility, organization, and stress tolerance.

Operations Assistant Education and Experience:

• Associate’s degree in Inventory Management, Supply Chain, or related field.
• 3 or more years of experience in an operational role.
• An equivalent combination of education, experience, and training.

Work Environment: CMD is located in Appleton, WI. Our three facilities operate by secure entry, are well lit, air temperature controlled for comfort, and clean with low noise. Safety is our top priority. Our culture is centered around mutual respect, clarity of communication, and employee wellbeing.

Physical Demands: 

• Capacity to use standard office equipment such as computer, telephone, and videoconferencing. Close vision requirements due to extensive computer work.
• Ability to tolerate exposure to moderate levels of noise, vibration, odor, and varying temperatures in a manufacturing environment.
• Ability to navigate manufacturing floor environment, which may include walking on uneven surfaces, climbing stairs, and standing for extended periods.
• Light to moderate lifting, including overhead lifting, may be required up to 50 pounds.
• Capacity to wear personal protective equipment such as safety glasses, ear protection, and hard hat as needed.
• Ability to follow health and safety guidelines and protocols including emergency procedures.
• Regular, predictable attendance is required.

Status: Full-time, nonexempt.

Travel: None.

Additional Requirements:

Work Authorization/Security Clearance/Confidentiality: Must be authorized to work in the United States and adhere to CMD’s confidentiality agreement(s).

EEO Statement: CMD Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, pregnancy, parental status, gender identity or expression, political affiliation, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.