Job Description

Come grow with us! We work hard to create a work environment where people want to be. And we are looking for motivated individuals that are eager to make a difference in their work. Our Service Team members are the key to our success, and we rely on their expertise in support and process improvement to deliver the best service experience to our customers. 

Haws Services, a division of Haws Corporation, is a unique and highly demanded offering on-site technical product support to a variety of industries across the United States. We are dedicated to unmatched quality of service through product and compliance expertise and are looking for passionate and self-motivated individuals to help make a difference. You will be empowered and encouraged to take an active role in driving collaborative team success. 

Haws is a family-owned business with headquarters and manufacturing in Northern Nevada. We are a leader in emergency response and hydration equipment solutions since 1906.

If you are a team player, results-driven, and dedicated to quality work, apply today!

What we offer:

*Career Growth Opportunities

• Flex Time Off

• Employee Recognition/Appreciation Programs

• Overtime Opportunities

• Mental And Physical Wellness Programs

• Medical, Dental, Vision Benefits

• 401(K) Plus Employer Match

• Disability & Life Insurance

• Tuition Reimbursement

• Charity Matching Program

*This position is located in Houston, Texas

Job Functions: Provides on-site services and technical support to customers at the customer’s facility. Services include weekly and annual ANSI Z358.1 inspections, maintenance and warranty repair.

Accountabilities:

• Perform Compliance Inspections

• Perform Service Activities

• Customer Share of Wallet Growth

• Customer Relationships

**Other Job Duties/Field Responsibilities:

**

• Install and/or oversee installation of equipment according to plan specifications.

• Test equipment to ensure equipment is functioning properly and efficiently.

• Demonstrated ability to operate, trouble shoot, and repair emergency shower and eye wash products.

• Conduct onsite training to instruct customers on equipment operation, troubleshooting, and maintenance.

• Schedule and perform preventative and routine maintenance on equipment as needed.

• Identify and resolve equipment issues and complete necessary repairs.

• Obtain assistance from Engineers and/or HI Engineering Manager if unable to resolve issues.

• Provide inspection reports to customers on services performed.

• Understand OSHA safety practices and able to work safely.

• Ability to perform ANSI Z358.1 annual inspections.

• Develop working relationships with customers to promote future sales.

• All other duties as assigned.

Skills/Qualifications:To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the job functions.

Education and/or Experience:

AS degree or completion of trade school; or equivalent combination of education, training, and/or experience. Prior experience with industry standards including ANSI and OSHA is a plus.

Work Qualities: Strong work ethic; self-motivated; punctual and dependable; ability to work independently; must be detail oriented; and have good manual dexterity. Strong customer service orientation.

Language Skills: Ability to communicate and interface effectively across organizational levels. Ability to build positive relationships, bond with clients, and respond to questions from customers and engineers. Ability to read, analyze and interpret technical manuals and procedures. Ability to produce concise and well-structured written communication appropriate for technical and business audiences.

Reasoning Ability: Ability to apply common sense thinking to a wide range of practical problems. Ability to analyze and solve problem. Ability to interpret a variety of instructions in verbal, written or diagram form. 

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the job functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the job functions.

While performing the duties of this job, the employee is required to do the following activities:

• Remain in a stationary position frequently on a daily basis.

• Operate a computer for up to eight hours on a daily basis.

• Have specific vision abilities that include close vision, distance vision, depth perception, and ability to adjust focus to perform job functions and job duties.

• Frequently carry, move, and transport objects or boxes up to 25 pounds

• Regularly use hands to finger, handle, or feel objects, tools, machines, and controls to perform job functions and job duties.

Work Environment: Office, hazardous areas and indoor and outdoor environments at customer sites.

This job description is subject to change at any time.

Please note the salary information shown above is a general guideline only. Salaries are based on candidate skills, experience, education, and qualifications, as well as market and business considerations.

You should be proficient in:

• Commercial Plumbing
• Electrical Troubleshooting
• OSHA 10-Hour Certification (OSHA 10)