Job Description

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive salary
• Paid vacation/holidays/sick time - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities with outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• JCI Employee discount programs (The Loop by Perk Spot)

What you will do

The Customer Business Supervisor is part of our Building Technologies & Solutions business with Johnson Controls. This position will be working onsite at a local customer location managing the day to day operations of their facilities. Oversee the contract, supervise that employees are performing according to expectations, and escalate accordingly any inconsistencies to the site business manager, execute all tactical activities as it relates to assigned projects. Ideal candidate will be a seasoned professional with strong knowledge of the HVAC industry. Experience in facilities or any type of management role.

This is a technical/tactical supervisory position reporting directly to the Operations & Maintenance Business Manager, this position doesn’t have any direct reports. The supervisor works very closely with the Business Manager in identifying potential cost reductions opportunities, and is responsible for the implementation of such initiatives. This role will be dedicated to a specific customer and will be daily onsite not based out of a JCI office.

How you will do it

• Responsible for meeting customer satisfaction objectives and ensuring account team meets procedural requirements for compliance with business delivery, quality, safety, human resources and health standards.
• Works very closely with the JCI team to execute operational plans, provides coaching and mentoring as appropriate to other members of the team.
• Partners with JCI sales and ops management teams.
• Participates in contract renewal efforts and promotes expansion of contract scope.

What we look for

• High School or equivalent.
• Ten years of HVAC/Facilities experience/or a parallel industry.
• Two years of leadership experience.
• Technical ability to program and develop graphic display of controls.
• Demonstrated ability to communicate effectively with internal and external customers
• Operations knowledge of disciplines in Engineering, sales and manufacturing.
• Must be able to pass background requirements needed to support this customer.

Preferred

• Ten plus years of experience in the HVAC industry.
• Five years of leadership experience.

HIRING SALARY RANGE: $76,000-105,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.