Job Description

NOW HIRING: OFFICE & FACILITIES COORDINATOR

Location: On-site only | 531 Old Swede Road, Douglassville, PA 19518 (No remote work available)
Schedule: Full-time | Monday–Friday 8:00AM-4:30PM | On-site 
Compensation: Starting hourly range between $18-$24 per hour based on experience, technical capability, education, and market data—compensation level will align with demonstrated knowledge, applicable experience, and ability to contribute independently

Build What Matters. Be Part of Something That Lasts.

At American Crane & Equipment Corporation (ACECO), we design, build, and service custom engineered lifting solutions used in critical industries where precision, safety, and reliability matter—and we invest in the people who make that possible.

We're looking for an Office & Facilities Coordinator who enjoys being the person others can rely on to keep the workplace running smoothly.

This role serves as the first point of contact for employees, customers, vendors, and visitors while coordinating office operations, facilities activities, onboarding support, and workplace initiatives that help our teams succeed.

If you're highly organized, people-oriented, and enjoy balancing customer service with administrative coordination, you'll feel right at home here.

What This Role Really Is

You'll serve as the hub for office operations, visitor management, facilities coordination, and workplace organization while partnering closely with Facilities, Human Resources, and departments throughout the organization.

Every day is different but it will almost always involve people. 

Your professionalism helps shape the experience employees and visitors have every time they walk through our doors.

Who Thrives Here (and Who Doesn't)

You'll do well here if you:

• Enjoy helping people and creating positive experiences
• Stay organized while balancing multiple priorities
• Take ownership without waiting to be asked
• Communicate professionally with employees, visitors, and vendors
• Notice small details that keep an office running smoothly
• Adapt well when priorities change throughout the day
• Are comfortable answering phone calls

This role is likely not a fit if you:

• Prefer working independently with little interaction
• Become overwhelmed by frequent interruptions
• Dislike balancing multiple responsibilities
• Prefer repetitive work with limited variety
• Struggle maintaining organization while supporting multiple departments

What Success Looks Like (First 90 Days)

First 30 Days

• Learn ACECO's office procedures, visitor management process, and workplace operations
• Build relationships across Facilities, Human Resources, and department leaders
• Become familiar with office systems, onboarding activities, and administrative processes
• Begin managing front desk responsibilities independently

Days 31–60

• Coordinate facility requests, vendors, and workplace needs
• Support onboarding activities and employee administrative requests
• Assist with workplace organization, meetings, and special projects
• Become a trusted resource for employees and visitors

Days 61–90

• Independently execute front office operations
• Coordinate administrative activities with minimal supervision
• Support employee engagement and workplace initiatives
• Demonstrate ownership of daily office operations while identifying opportunities for improvement

Why Join Our Team at American Crane?

Make a Daily Impact

You'll help create a professional, welcoming workplace for employees, customers, vendors, and visitors.

Variety Every Day

No two days are exactly alike. You'll support office operations, facilities, workplace initiatives, and organizational projects.

Cross-Functional Collaboration

Work with Facilities, Human Resources, Operations, Engineering, Accounting, and leadership across the organization.

Growth & Development

Build experience in office administration, facilities coordination, workplace operations, project coordination, and employee support.

Stability & Growth

Join a growing manufacturing company that values people, professionalism, and continuous improvement.

What You'll Do

Office Operations & Front Desk Management

• Serve as the primary front-office coordinator and first point of contact for visitors and employees
• Answer incoming calls and direct inquiries appropriately
• Coordinate incoming and outgoing mail, deliveries, and office communications
• Maintain reception, conference rooms, common areas, and workplace readiness
• Support office supply inventory as needed

Visitor Management & Security

• Welcome visitors and create a professional first impression
• Assist guests through the Visitly visitor registration process
• Issue visitor badges and notify employee hosts
• Maintain visitor logs and security procedures
• Coordinate visitor coverage during planned absences

Facilities Coordination

• Track facility requests, maintenance activities, and work orders as needed
• Assist with coordinating vendors, repairs, and facility improvement projects
• Support workstation setup, office moves, and workplace planning
• Maintain facility documentation, schedules, and administrative records

Administrative Support

• Maintain organized files and documentation
• Assist departments with reporting and administrative projects
• Support leadership with special projects and workplace initiatives

Human Resources Support

• Support new hire onboarding readiness including workstations, office supplies, and furniture (as needed)
• Support employee engagement and workplace initiatives

What We're Looking For

This role requires availability to work full-time hours on-site (no remote work available) Monday-Friday 8:00AM-4:30PM. Candidates for this position should be located within a comfortable daily commuting distance from our location of 531 Old Swede Road Douglassville PA 19518. If relocation is needed the hired candidate would be required to relocate prior to starting. American Crane & Equipment Corporation does not provide relocation assistance.

Ideal Candidates should be able to demonstrate the following:

Education

• High school diploma or GED required
• Associate degree in Business Administration, Human Resources, Facilities Management, Project Management, or a related field preferred

Experience

• Two or more years of administrative, office coordination, receptionist, facilities coordination, or customer service experience preferred
• Experience working in a professional office environment required
• Experience supporting facilities, HR, or workplace operations preferred

Technical Skills

• Excellent customer service and interpersonal communication skills
• Strong organizational and time management abilities
• Ability to prioritize changing responsibilities
• Microsoft Office proficiency including Outlook, Word, Excel, and PowerPoint
• Strong written and verbal communication
• Ability to maintain confidentiality and professionalism
• Experience coordinating vendors, schedules, and administrative activities

Skills & Attributes

• Ownership mindset
• Strong attention to detail
• Professional presence
• Dependability and follow-through
• Positive, service-oriented attitude
• Alignment with ACECO values: Safety, Quality, Continuous Improvement, and GRIT

Work Location & Schedule

This role requires availability to work full-time on-site Monday-Friday, 8:00AM-4:30PM. Remote or hybrid work is not available for this position.

Candidates should be located within a reasonable daily commuting distance of:

531 Old Swede Road
Douglassville, PA 19518

If relocation is necessary, the selected candidate must relocate prior to their start date. American Crane & Equipment Corporation does not provide relocation assistance for this position.

Ideal candidates demonstrate:

• Ownership and accountability for their work
• Strong communication and collaboration skills
• Reliability, professionalism, and follow-through
• A commitment to safety and quality
• A willingness to learn, adapt, and continuously improve
• Alignment with ACECO's values of Safety, Quality, Continuous Improvement, and GRIT

What's In It For You?

At ACECO, we invest in people who create exceptional experiences for our employees and customers.

• Competitive compensation based on experience and qualifications
• Medical, dental, vision, and life insurance available day one
• 401(k) retirement plan with company match
• Generous paid time off with annual rollover
• 10 paid company holidays
• Tuition reimbursement and professional development opportunities
• Exposure to Facilities, Human Resources, and Operations
• Opportunities for career growth within business support functions
• Collaborative, people-first workplace

What to Expect From Our Hiring Process

Every application is reviewed by our internal Talent Acquisition team. We do not rely on automated screening tools.

We encourage applicants to tailor their resume to accurately reflect their experience and the responsibilities of this position.

We focus on candidates who demonstrate ownership, reliability, and attention to detail throughout the application process.

Qualified candidates typically hear from us within a few business days depending on applicant volume.

During the interview process, candidates should be prepared to discuss the projects, accomplishments, and experiences reflected on their resume in detail. We will ask follow-up questions to better understand their technical experience, decision-making process, and individual contributions to past projects.

READY TO APPLY?

We hire people who show up, work hard, learn quickly, and take pride in what they do.

If that sounds like you, we encourage you to apply today.

• Submit your application online at Recruitment (adp.com)

Build what matters. Build your career with ACECO.

All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.

American Crane & Equipment Corporation is an Equal Opportunity Employer.

The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment.

This position requires:

• Valid proof of identity and authorization to work in the U.S. (Form I-9)
• Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810. If government authorization is required for access to controlled technology, employment or start date may be delayed or withdrawn in accordance with applicable law
• Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 & 73)

The pay for this position is dependent on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.