Job Description

Overview

We are seeking a motivated and detail-oriented Office Administrator for our Service & Construction team located in Mobile, AL, 36607. In this role, you will play a vital part in ensuring the smooth operation of our office, supporting both our service and construction departments. If you thrive in a dynamic environment and enjoy multitasking, we want to hear from you!

Responsibilities

• Manage daily office operations, including scheduling, correspondence, and record-keeping.
• Assist in coordinating service and construction projects by liaising with team members and clients.
• Maintain accurate filing systems and databases for project documentation.
• Process invoices, purchase orders, and other financial documents in a timely manner.
• Support the preparation of reports and presentations for management meetings.
• Handle incoming calls and inquiries, providing excellent customer service.
• Organize and maintain office supplies and equipment, ensuring a well-functioning workspace.
• Collaborate with team members to improve office processes and workflows.

Qualifications

• Proven experience as an office administrator or in a similar role, preferably in the construction or service industry.
• Experience working with an electrical, HVAC, plumbing, mechanical, or similar trade company is strongly preferred
• Experience scheduling and/or dispatching service technicians or field employees
• Strong customer service and communication skills
• Highly organized with excellent attention to detail
• Ability to multitask and prioritize when multiple calls, technicians, and customers need attention at the same time
• Comfortable communicating with both customers and field employees
• Basic invoicing and billing experience
• QuickBooks experience is preferred
• Experience with scheduling, dispatch, CRM, ERP, or service management software is a plus
• Ability to work independently and take ownership of daily responsibilities
• Professional, dependable, and able to stay calm in a fast-paced environment