Job Description

Duration:- 3+ month contract

**Shift Timing:- Mon-Fri 8am - 5pm,

**

Job Description:

Scheduling Responsibilities and description:

• Maintain communication, both verbally and electronically, efficiently and professionally.

• Answer phone calls for multiple locations in a very professional manner.

• Help clients schedule material for the facilities.

• Assist clients with approval numbers, for proper handling.

• Reply to emails in a timely manner.

• Build positive working relationship to ensure client satisfaction.

• Collaborate across departments to resolve issues with the different schedules.

• Resolve issues with facility for unscheduled loads.

• Help resolve rejected load issues between client and facility.

• Act as liaison between client, and facility.

• Collaborate internally & provide resolutions to clients effectively.

• Analyze needs, recognize potential issues, research alternatives, and provide solutions.

• Contact 3rd party transportation for clients when needed.

• Emails and email explanations to clients, facilities and sales proficiently.

• Manage schedules based on facility needs and capabilities.

• Help maintain a group email, to ensure all emails are distributed correctly.

Requirements:

• High School Diploma / GED preferred.

• Experience in waste or recycling industry preferred.

• Desire to have direct customer contact & provide high level of customer service.

• Strong organizational skills.

• Ability to use sound judgment and problem solve in a fast-paced environment.

• Ability to collaborate and build effective relationships at all levels of the organization.

• Ability to follow detailed oral and written instructions.

• Ability to effectively communicate at all levels both orally and in written form.

• Proficient in Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook.