Location: [Salem, OR]

Pay: [$21-$23/hr.]

Schedule: Monday–Friday, 8:00 AM–5:00 PM

We are looking for a dependable, organized, and detail-oriented Service Coordinator to join our team! This role is ideal for someone who enjoys working with customers, coordinating schedules, handling administrative tasks, and keeping daily operations running smoothly.

Job Responsibilities:

Serve as the first point of contact for customer service requests and inquiries.
Answer incoming phone calls and respond to emails.
Document, organize, and track service requests from start to completion.
Coordinate and schedule technicians and field service resources.
Communicate with customers regarding service updates, scheduling changes, and project progress.
Follow up on open requests to ensure timely completion.
Maintain accurate records, databases, and service tickets.
Assist with general office duties, including mail, shipments, deliveries, and reception.
Support administrative staff with scheduling, sales quotes, and other office tasks.
Help maintain a professional, welcoming, and organized office environment.

Qualifications:

At least 2 years of relevant experience preferred.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Word, Outlook, Excel, and general computer applications.
Excellent verbal and written communication skills.
Professional phone etiquette and customer service skills.
Ability to multitask, prioritize competing responsibilities, and meet deadlines.
Self-motivated, dependable, and able to work independently and as part of a team.
Strong recordkeeping, data entry, and follow-up skills.
Ability to lift up to 35 lbs. and push or pull up to 50 lbs. using a hand truck.
Occasional evening or weekend work may be required.

What We're Looking For:

Someone who takes initiative, communicates effectively, maintains a positive attitude, and enjoys helping customers and supporting a team.

How to Apply:

Please reply to this posting with your resume and a brief description of your relevant experience. Qualified candidates will be contacted to discuss the position and next steps.