Job Description
Job Overview:
Position Title:
National Student Exchange CoordinatorJob Group:
Professional & ScientificRequired Minimum Qualifications:
Bachelor’s degreePreferred Qualifications:
Past participation in study or work away program.Experience with social media management.
Experience conducting and/or facilitating presentations.
Demonstrated experience providing individualized academic or personal support to students.
Job Description:
Are you looking for a role where every day brings something new and exciting? Are you passionate about making a real difference in students’ lives?
If so, The Dean of Students Office (DSO) with Iowa State University is currently accepting applicants for a National Student Exchange Coordinator! We are seeking a motivated and student-focused individual to support student engagement in study away opportunities through the National Student Exchange (NSE) program. This position will be classified as a Student Services Specialist I.
Under the supervision of the director, this individual plays a key role in guiding students through the entire study away process—including program promotion, outreach, individual advising, interviews, placement, pre-departure support, and return to campus. This position also helps welcome and orient incoming NSE students from partner institutions across the consortium.
Additionally, they will be responsible for hiring, training, and managing a small team of undergraduate ambassadors who assist with outreach and program promotion.
What You'll Do:
Meet with prospective outgoing NSE students and advise them on program requirements and campus selection.
Manage NSE application portal, conduct interviews, and accept qualified applicants.
Plan and execute pre-departure events to prepare outgoing students for exchange.
Support incoming students by helping them with the application process, answering questions, and providing necessary referrals.
Plan and coordinate incoming student orientation.
Facilitate experiential programming for incoming NSE students.
Develop holistic advising/support check-ins for incoming students to help them adjust to ISU, access campus resources, and feel supported.
Coordinate marketing, promotion, and outreach activities such as conducting presentations, creating social media content, etc.
Maintain the NSE Student Ambassador program by recruiting, hiring, training, and scheduling hourly NSE student ambassadors.
Assist with assessment of the program through focus groups, surveys, and other projects.
This is a five-year, fixed term position with the opportunity for renewal.
Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship. Immigration sponsorship is not available for this position.
About National Student Exchange:
Since 1968, National Student Exchange has offered students a domestic alternative to study abroad. What began with three campuses exchanging just seven students has grown into a network of over 170 universities, placing large numbers of students each year! Iowa State University is pleased to offer exchanges through this program. Since its founding, more than 90,000 students have participated in NSE. The National Student Exchange was founded as a counterpart to study abroad programs, recognizing that not every student is seeking a study opportunity outside of the United States. For more information, please visit the link below.
Level Guidelines
• Individual contributor position with developing professional and/or technical skills working under immediate to general supervision
• Grasps professional-level knowledge and concepts of field while working in a progressive learning mode
• Works on problems and issues of somewhat limited scope
• Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained
• Responds to inquiries and issues, escalating to manager or higher level workers as appropriate
• May lead projects of limited scope and complexity
• May provide guidance to students
Appointment Type:
Regular with Term Appointment (Fixed Term)Proposed End Date or Length of Term:
August 24, 2030Number of Months Employed Per Year:
12 Month Work PeriodTime Type:
Full timePay Grade:
PS805Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.
Why Choose ISU?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
