Job Description

Autocar, LLC headquartered in Birmingham, AL, a manufacturer of severe-duty vocational trucks carrying the first specialized truck brand in North America, is the only American-owned and operated original equipment manufacturer (OEM) of trucks. Autocar’s severe-duty vocational trucks provide customers with the perfect tool for their jobs with the most uptime, support, and impact on their bottom line. Autocar collaborates with customers to build trucks to their exact specifications and needs. Autocar’s purpose-built severe-duty refuse truck lines include the Class 6-8 ACMD cabover, Class 8 ACX cabover and the DC-64 Class 8 conventional cab. Autocar recognizes that performance and uptime are everything and offers every customer 24/7 access to its ALWAYS UP® direct factory support center staffed by expert technicians who engineer and build Autocar’s trucks. Autocar promises to provide trucks that deliver the best value, provide the best service, and provide a complete solution for customers’ needs.

Summary:

The National Fleet Representative will play a pivotal role in driving sales growth by managing key fleet accounts across the country. This position requires a seasoned sales professional with hands-on experience in the vocational truck industry, particularly within refuse hauling, who can effectively build relationships with major fleet customers. This role involves developing strategies to meet the needs of large fleet operations, with an emphasis on understanding vocational applications and truck component functionality.

The Ideal candidate will be a self-starter, intellectually curious, entrepreneurial, and operate with the highest ethical standards. This candidate understands that selling today is about being prepared, investigating, and data mining. Can understand the customer's business model in depth and gain customers' trust through hard work. We do not sell trucks; we partner with our customers and provide the right tools for their business.

Key Responsibilities:

Account Management:

• Develop and manage relationships with key national accounts in the waste management and vocational sectors, focusing on large fleet customers with complex operational needs.
• Serve as the primary point of contact for national fleet customers, ensuring exceptional service and satisfaction.

Sales Strategy & Execution:

• Drive national sales efforts by developing strategies tailored to the needs of large fleet customers in the refuse and vocational sectors.
• Meet or exceed sales targets through direct engagement with end-users, utilizing an in-depth understanding of vocational truck applications and component functionality.
• Based on assessment data identify new business opportunities and market segments.
• Support the sales team in crafting sales pitches for prospective clients.
• Perform other duties as assigned to support the overall objectives of the organization.

Customer Needs Assessment:

• Consult with fleet managers, route managers, operations managers, and district managers to assess and address specific operational requirements for fleets with 200+ vehicles.
• Provide solutions that align with customer requirements and the technical specifications of vocational trucks, ensuring product offerings meet operational demands.

Industry Knowledge & Expertise:

• Leverage prior experience in vocational truck sales, particularly with major heavy-duty OEM brands.
• Stay informed on industry trends and competitor products to advise customers effectively and offer value-added solutions.

Levels of Communication:

• Communicate and engage confidently with all levels within customer organizations, from mechanics to C-suite executives.
• Present proposals, negotiate contracts, and represent the company in high-level discussions, demonstrating deep industry knowledge and application expertise.

Collaboration with Engineering and Product Teams:

• Work closely with internal product engineering teams to relay customer feedback and influence future product development.
• Partner with cross-functional teams to ensure alignment in product offerings and support tailored solutions for vocational applications.

Requirements:

Education:

• Bachelor’s degree preferred

Experience:

• Min of 5 - 7 years of sales experience in commercial heavy-duty vehicles
• Experience in a fleet management or route management role.
• Familiarity with sales CRM systems and strong organizational skills.
• Direct waste industry experience preferred

Skills:

• History of exceeding goals
• Strong desire to win
• Passionate about customer service
• Open to coaching and feedback
• Technology proficient
• CHARACTER: We look for people with integrity, honesty, loyalty, humility, and people who do not engage in internal politics.
• PROACTIVE: You are a doer; you are self-made, and you have led big changes.
• RESULTS DRIVEN: You are a “finisher”, get things done, and like to win.
• ENTERPRISING: You think outside the box, can work in agile, unstructured environments, and do not reinvent the wheel.
• GLOBAL PERSPECTIVE: You have a global view resulting from work with sophisticated international companies.
• SENSE OF URGENCY: You act with the realization that efficiency is vital to success.
• HIGHLY COLLABORATIVE: Collaboration is the fuel of our business, whether it is between employees, partners, or customers. You are a driving force for continued efficiency among everyday tasks and a necessity for improving the outcomes of business activities

Where will you work? The National Fleet Representative will ideally be based out of our Birmingham, Alabama location. We will, however, consider candidates based in Florida or California.

Travel Requirements: Weekly within assigned Territory – typically leaving home office on Monday and returning Thursday evening.

Physical Requirements:

• Capable of wearing task specific personal protective equipment which may include dust mask, safety shoes, gloves, safety glasses, and ear protection.
• Capable of meeting OSHA standards for manual lifting guidelines: < 50lbs
• While performing the duties of this job it is required to stand, walk, and use hands, reach with hands or arms; climb, balance, stoop, kneel, or crouch when necessary for job activity.
• Ability to stand and/or walk for extended periods.
• Ability to work in a variety of weather conditions and temperatures.

Legal and Compliance Statements

At-Will Employment:

This job description does not create a contract of employment, nor does it alter the at-will employment relationship. Employment with the company is voluntary and may be terminated at will by either the employee or the company, with or without cause, and with or without notice.

Job Duties Disclaimer:
The duties and responsibilities outlined here are representative but not exhaustive of the tasks that the employee may be required to perform. Management reserves the right to modify, add, or remove duties and to assign other tasks as necessary to meet business needs.

Equal Employment Opportunity:
Autocar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law.

Compliance with Laws and Policies:
The employee must adhere to all federal, state, and local employment laws and regulations, as well as all company policies and procedures.

Reasonable Accommodations (ADA Compliance):
Autocar complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities. Employees who require assistance or accommodations should contact Human Resources.

Confidentiality and Data Protection:

Employees are expected to maintain the confidentiality of sensitive information and comply with company policies regarding data protection and proprietary information, in accordance with applicable laws.

Non-Exhaustive List of Duties:

This job description is not intended to be an exhaustive list of all responsibilities or qualifications associated with the position.