Job Description

Job Description

Join the Magic at Napa Rose – Where Fine Dining Meets Disney Magic

At the Disneyland® Resort, nestled inside Disney’s Grand Californian Hotel & Spa, is Napa Rose, our award-winning fine dining restaurant, known for its extensive wine list, exceptional service, and exquisite California cuisine. Consistently ranked among the finest dining destinations in the region, Napa Rose delivers an unforgettable dining experience with world-class service creating magical memories that will last a lifetime.

Napa Rose has reopened with a bold new menu and a stunningly reimagined space, continuing its legacy of redefining fine dining in California. With this exciting transformation, now is the perfect time to become part of something extraordinary!

At Napa Rose, guest service is at the heart of everything we do. As a server, you’ll play a vital role in delivering exceptional, personalized experiences that create lasting memories for our guests. You’ll have the opportunity to elevate your craft in a world-class environment—working alongside award-winning chefs and a team that shares your dedication to excellence. From anticipating guest needs to curating an unforgettable dining experience, your commitment to hospitality will help define the next chapter of Napa Rose.

Bartenders at Napa Rose serve hand-crafted, specialty, alcoholic and non-alcoholic beverages to Guests, share recommendations and drink pairings, possess a strong knowledge of wine and spirits, and maintain the cleanliness of the bar and service area. 

Additional Information

SCHEDULE AVAILABILITY
Our Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Scheduling will require availability to work weekends, holidays, and have a flexible schedule when business requires.

SUBMITTING YOUR APPLICATION
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KEYWORD: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs, DLRResortRoles, DLR Resort Roles

Basic Qualifications

• You must be at least 21 years of age to be considered for this role
• 2+ years bartending experience at a high-volume, full bar environment 
• 1+ years of high-end restaurant experience 
• Strong knowledge of wine and spirits  
• Willing to take initiative to actively greet and welcome Guests 
• Knowledge of food presentation and quality standards 
• Demonstrated excellent Guest Service and service recovery abilities 
• Sense of urgency and desire to work efficiently without sacrificing quality 
• Ability to multi-task and work in a very fast paced environment 
• Initiative to own and resolve Guest situations

Preferred Qualifications

• 4+ years bartending in a high-end restaurant environment 
• 1+ years in a 4/5 Star Hotel or Resort 
• Knowledge of Forbes standards 
• Alcohol Awareness Training (i.e. RVP, TIPS or equivalent) 

Responsibilities

• Provide over the top Guest Service to all Guests 
• Mix and serve alcoholic and nonalcoholic drinks to patrons of bar following standard recipes  
• Possess a strong knowledge of traditional cocktails, specialty drinks, wine, liquor, and beer 
• Serve multiple Guests at bar and cocktail servers at server stations  
• Take drink orders, enter order in POS system, deliver order to Guests and follow up with guest service and needs  
• Hold extensive conversations with Guests, providing exemplary service, while having a genuine sense of interest. 
• Maintain the bar area including cleaning, sanitizing, setting up and breaking down as needed 
• Replenish stock of supplies and alcohol items, transporting supplies carefully from storage areas to the bar 
• Maintain a cash drawer and perform cash handling responsibilities 
• Interact with and answer any questions for Guests in the bar and restaurant area  

Compensation Details

The pay rate for this role in California is $21.13 per hour, plus tips.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.