Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

Specific responsibilities include:

Lead end to end Mobile App Analytics, Reporting & UX for ecommerce business
Web Analytics: Customer Journey, Page Analytics, Pathing, Search Analytics etc.
Proficient in Communication & Presentation skills, Data Analysis, Setup A/B testing practices/ Pre-post analysis, Web Analytics tool like: Omniture, Firebase, DXT, Appsflyer etc.
Develop and execute a comprehensive web analytics data strategy to optimize UX, CX and web performance & insights
Collaborate with Business function, Category, Product, Merch & UX teams to create and deliver analytics Reporting and Insights
Build and manage best-in-class Web Reporting
Utilize SQL to perform data analysis to extract valuable insights from large data sets like Click stream, transactional data
Create and maintain internal mapping tables like product hierarchy, Dates and Adobe classifications
Strong problem solving skills, excellent communication skills, both technical and non-technical to convey complex insights to diverse stakeholders
Demonstrate strong technical expertise in Tableau/SQL/BigQuery and well verse with Adobe analytics
Drive data thought leadership and create end to end Web Reporting standards
Proactively Identify gaps and provide tagging requirements (Build governance in maintaining eVars, Props & Custom events)
Implement best practices for analytics, staying abreast of industry trends and emerging technologies to enhance our capabilities
Responsible to provide weekly business performance review and insights by coordinating with product

Background & Competencies Required:

Bachelor’s Degree with 6+ years of experience or Master’s Degree with 4+ years of experience
Degree in Computer Science, Engineering, Analytics, Data Science or a related field
6+ years of related experience in one or more of the functional areas: Business analytics, Mobile and Web analytics roles
4+ years of eCommerce, retail or consumer electronics industry or management consulting
Strong quantitative and analytical capabilities with high proficiency in data analysis using excel, tableau preferred
Prior experience leading small teams with the ability to engage and develop talent
Exceptional communication skills with ability to collaborate and build effective partnerships at all levels of the organization
Structured and process-oriented approach to solve business and operational problems with a highly agile approach
Ability to operate seamlessly in a matrix organization and manage stakeholder across multiple lines of businesses

Skills and Qualifications

#LI-JM1

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

The salary range for this role, for candidates based in California, is expected to be between $178,000 and $205,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.