Job Description

The International Mission Board —a nonprofit sending organization of the Southern Baptist Convention headquartered in Richmond, VA—is seeking compassionate, experienced counselors to join our team as a Member Care Consultant.

In this meaningful role, you will play a vital part in preparing missionaries for service by supporting their emotional wellness, readiness, and resilience. As a Member Care Consultant, you will walk alongside missionary candidates from application through deployment, ensuring they are spiritually, emotionally, and relationally equipped for the journey ahead.

Responsibilities:

• Assess and advocate for candidate wellness by reviewing applications, identifying potential mental health concerns, and utilizing validated screening tools
• Provide compassionate guidance and counseling support throughout the application and deployment process
• Partner closely with multidisciplinary teams, including Global Deployment and Global Member Care, to evaluate candidate readiness and address concerns
• Coordinate follow-up care, including referrals for additional assessments or counseling when needed
• Ensure continuity of care by maintaining consistent support and communication with candidates
• Contribute to a culture of care by participating in case consultations, team meetings, and delivering training or seminars as needed

Requirements

• Master’s degree in psychology and/or Counseling
• 3+ years of previous counseling experience with case management and supervision
• Previous experience with clinical assessment, dealing with a broad range of clients
• Ability to commute to Rockville, VA on a regular basis (we can provide relocation support if needed)
• Strong presentation skills for training and public speaking
• Strong knowledge of HIPPA and experience working with confidential medical and counseling materials
• Preferred: previous IMB field service and Licensed mental health counselor (LPC, MFT)

Why work here?

• Mission: Join a team that is passionate about carrying out the Great Commission to make disciples of all nations.
• Core Values: Humility, Integrity, Accountability, Transparency, and Sensitivity
• Benefits:
  • Comprehensive Medical Insurance: Choice of 3 plans, plus dental, vision, HSA and FSA benefits.
  • Retirement Savings: Up to 9% employer contributions (5% employer + up to 4% match).
  • Generous Time Off: Accrue 21 days of paid time off in the first year, plus 11 paid holidays and an extra week between Christmas and New Year’s.
  • Unique Opportunities: Volunteer Mission Trip benefits for hands-on mission experience with our overseas teams.
  • Tuition Discounts: Available to help further your education.
  • Reliable Protection: Short-term and long-term disability insurance, with life insurance provided by the employer. Supplemental coverage also available.
  • Full Benefits Package: Click here to explore more advantages of working at our company.

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