Job Description

Media Operations Manager

Memphis, TN

The Media Operations Manager is responsible for ensuring the consistent, high-quality execution of all digital media productions across video, podcast, and AV programs. This role owns production flow, timelines, quality control, and partner coordination, ensuring that content is delivered on time, on brand, and at a standard that reflects the organization’s leadership in conservation and waterfowling.

This position requires strong familiarity with the outdoor industry, particularly waterfowl hunting, conservation, and the culture surrounding them. The Media Operations Manager serves as a key liaison between internal production teams and external outdoor partners, helping plan, coordinate, and execute content in the field and in post-production.

This is an operational and coordination role with quality oversight responsibilities. It does not directly manage staff.

Essential Duties and Responsibilities:

Production Operations and Workflow

• Maintain and manage the master production calendar across all digital media programs
• Coordinate pre-production planning, post-production workflows, and delivery timelines
• Ensure projects move efficiently from concept through final delivery
• Identify and resolve scheduling conflicts and production risks early

Quality Control and Standards

• Serve as a quality control checkpoint for video, audio, and deliverables
• Ensure content meets established technical, editorial, and brand standards
• Flag issues related to accuracy, tone, or representation within the outdoor and conservation space

Partner and Industry Coordination

• Act as a liaison with outdoor partners, conservation groups, talent, and contributors
• Coordinate schedules, expectations, and deliverables with external partners
• Support planning and execution of field productions involving partners and stakeholders

Deliverables and Stakeholder Management

• Track sponsor and partner deliverables to ensure obligations are met accurately and on time
• Coordinate asset handoffs to Social Media, Marketing, Development, and other stakeholders
• Maintain clear documentation and visibility around project status

Process Improvement

• Develop and maintain operational workflows and documentation
• Improve efficiency, consistency, and accountability across productions
• Help reduce reliance on emergency or freelance support through better planning

Required Qualifications

• Experience in media operations, production coordination, or project management
• Expertise or strong familiarity with project management software, such as ClickUp
• Strong familiarity with the outdoor industry, especially waterfowling and conservation
• Ability to manage multiple projects and deadlines simultaneously
• Strong organizational, communication, and problem-solving skills
• Comfortable working with creative teams without owning creative direction

Preferred Qualifications

• Experience working with outdoor brands, nonprofits, or media organizations
• Understanding of sponsorship-driven or partner-driven content
• Familiarity with video, podcast, and digital media production workflows

Success Metrics

• Consistent on-time delivery of media projects
• Reduction in rushed or last-minute deliverables
• Improved partner coordination and satisfaction
• Strong adherence to quality and brand standards
• Increased schedule buffer across productions

To Apply: Please complete all application materials and attach a cover letter and resume.  Applications will be considered as they are received.