Job Description

Description

The Automation Specialist is a technical sales support role responsible for applying automation expertise to assist sales teams and customers throughout the solution development process. This includes supporting product selection, conducting technical demonstrations, and ensuring smooth implementation of automation systems.

As part of a highly collaborative sales and technical team, this role requires strong communication skills, a solution-oriented mindset, and a commitment to shared success. The Automation Specialist works closely with Account Managers, Territory Managers, and vendor partners to deliver best-in-class automation solutions that drive customer value.

Primary responsibilities include but are not limited to:

Key Responsibilities:

• Assist Account Managers with customer needs analysis and solution recommendations.
• Conduct product demonstrations, training, and technical presentations.
• Collaborate with engineering and product teams to ensure successful implementations.
• Troubleshoot standard automation issues and support post-sales efforts.
• Maintain awareness of market trends and contribute to proposal development.
• Support key corporate initiatives and all technology divisions for the advancement of the Livingston & Haven organization
• Work within the Livingston & Haven framework and business philosophies, while providing an entrepreneurial approach to growing your business

Responsibilities in the areas of Standard Product and Vendor Management are:

• Promoting product, especially Standard Product where they exist for a vendor
• Riding with vendor reps
• Coordinate Special Price contracts with the Product Manager and work directly with the vendor to renew the contracts
• Developing engineered solutions that include Standard Product

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Minimum Associate’s Degree or equivalent from a two-year college or technical school with a degree in Engineering, Automation, Mechatronics or related field; or 2-5 years of experience in control systems, industrial automation, or technical field support; or equivalent combination of education and experience. 
• Preferred: Bachelor’s Degree (B.S.) in Engineering or Applied Technology
• Additional related training preferred
   

Skills/Competencies

• A keen attention to detail with strong organizational skills
• Ability to work independently and manage multiple tasks
• Committed team player with caring attitude
• Self-starter capable of managing existing accounts as well as finding new business
• A clear understanding of manufacturing processes and a desire to help customer increase their productivity and thus gain efficiency
• Proven success managing and growing key customer accounts
• Experience with complex solution selling and value-based sales strategy
• Problem solving and communication skills with the ability to make good business decisions
• Driven to outperform the competition thru hard work and creativity
• Proficient in developing, writing, and troubleshooting automation code (e.g., Allen-Bradley, Siemens, CODESYS)
• Solid understanding of electrical design and industrial communication protocols
• Excellent technical communication and documentation skills
• Ability to translate technical needs into practical, customer-ready solutions
• Strong organizational and project coordination abilities
• Proficient in Microsoft Office; AutoCAD Electrical experience a plus
• Ability to manage multiple technical priorities simultaneously

Language Ability

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Math Ability:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

• Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. 

Computer Skills:

• To perform this job successfully, an individual should have knowledge of and be proficient in Microsoft Office and Excel.  Must be able to learn and use the Livingston & Haven Apogee System.  

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• Must be comfortable working in office, field, and industrial environments

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duty of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and reach with hands and arms.  The employee is occasionally required to stand and walk as well as be able to speak and hear.  An employee would need to be able to have the ability to have clear vision at 20 inches or less.

• While performing the duty of this Job, the employee must be able to drive and possess a valid driver’s license and willingness to travel up to 50% within the assigned region.

We will consider all qualified applicants regardless of age, race, color, national origin, sex, religion, veteran status,

disability, sexual orientation, gender identity or any other legally protected status.