Job Description

Description

The Mechatronics Account Manager is responsible for managing and expanding strategic customer accounts within an assigned region. This role focuses on building long-term partnerships through consultative selling, identifying opportunities to broaden solution adoption and driving sustainable revenue growth.

As a key member of a highly collaborative sales and technical team, success in this role requires strong communication skills, a commitment to shared goals and the ability to work closely with peers, customers and vendor partners. The ideal candidate thrives in a team-oriented environment and is motivated by delivering innovative, high-impact automation and mechatronic solutions that improve customer outcomes

Primary responsibilities include but are not limited to:

• Manage a portfolio of established accounts with a focus on growth and retention.
• Identify opportunities to expand product and solution usage within existing customers.
• Collaborate with Automation Specialists to deliver tailored solutions.
• Drive strategic account planning, pricing discussions, and contract negotiations.
• Maintain accurate forecasting, CRM updates and account planning.
• Support key corporate initiatives and all technology divisions for the advancement of the Livingston & Haven organization
• Work within the Livingston & Haven framework and business philosophies, while providing an entrepreneurial approach to growing your business

Responsibilities in the areas of Standard Product and Vendor Management are:

• Promoting product, especially Standard Product where they exist for a vendor
• Riding with vendor reps
• Coordinate Special Price contracts with the Product Manager and work directly with the vendor to renew the contracts
• Developing engineered solutions that include Standard Product

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Minimum Associate’s Degree or equivalent from a two-year college or technical school with a degree in Engineering, Industrial Technology, Business or related field; or 3-5 years of experience in fluid power or automation sales; or equivalent combination of education and experience. 
• Preferred: Bachelor’s Degree (B.S.) in Engineering or Business
• Additional related training preferred
   

Skills/Competencies

• A keen attention to detail with strong organizational skills
• Ability to work independently and manage multiple tasks
• Committed team player with caring attitude
• Self-starter capable of managing existing accounts as well as finding new business
• A clear understanding of manufacturing processes and a desire to help customer increase their productivity and thus gain efficiency
• Proven success managing and growing key customer accounts
• Experience with complex solution selling and value-based sales strategy
• Problem solving and communication skills with the ability to make good business decisions
• Driven to outperform the competition thru hard work and creativity
• Strong understanding of industrial automation systems (PLCs, motion control, robotics, sensors)
• Excellent communication, negotiation, and consultative selling skills
• Ability to manage long sales cycles and engage multiple decision-makers
• Strategic thinker with strong analytical and business planning capabilities
• Proficiency in Microsoft Office and CRM systems
• Highly organized and able to work independently
• Strong customer orientation and problem-solving skills

Language Ability

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Math Ability:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

• Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. 

Computer Skills:

• To perform this job successfully, an individual should have knowledge of and be proficient in Microsoft Office and Excel.  Must be able to learn and use the Livingston & Haven Apogee System.  

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• Must be comfortable working in office, field, and industrial environments

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duty of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and reach with hands and arms.  The employee is occasionally required to stand and walk as well as be able to speak and hear.  An employee would need to be able to have the ability to have clear vision at 20 inches or less.

• While performing the duty of this Job, the employee must be able to drive and possess a valid driver’s license.

We will consider all qualified applicants regardless of age, race, color, national origin, sex, religion, veteran status,

disability, sexual orientation, gender identity or any other legally protected status.