Job Description

PRIMARY RESPONSIBNILITIES:

• Work in South Texas primarily with possible rotational schedule in West Texas. Schedule will be a 14/14 or 10/4.
• Collaborate closely with customer field representatives to effectively execute NOV Frac operations. 
• Facilitate onboarding of NOV Frac products across all basins in the US. 
• Provide field technical support to customers for NOV Frac products. 
• Assist with development and implementation of new product offerings, i.e., gathering information, field implementation strategies, etc. 
• Initiate incident investigations, report up in a timely manner, and partake in devising a solution. 
• When on location, observe the condition of all NOV equipment, and report any deficiencies accordingly. 
• Conduct field installations and calibrations of sensors and systems.
• Perform field upgrades of software and hardware and train customers on how to properly operate the system.
• Maintain the highest level of professionalism and work with honesty and integrity, maintaining customer service. 
• Complete and submit field service documentation in a timely manner.
• Another duty, responsibility, or task assigned by manager. 

EDUCATION & EXPERIENCE QUALIFICATIONS:

• AA Degree and/or equivalent education with 5+ years’ experience preferred.
• Wireline, Fishing, Coil or Completion Tools equivalent: 5+ years preferred.
• Knowledge of oil and gas field components, including software and hardware.
• Strong technical background working with downhole tools utilized in pump down operations, including wireline setting tools, frac plugs, and perforating guns. 
• Ability to work in all basin regions in the US. 
• Available to work weekends and holidays as needed to support customer field operations. 
• Pneumatic and hydraulic background preferred.
• Working knowledge of Windows OS and Microsoft Office.
• Electrical background preferred.
• Good verbal and written communication skills.
• Initiative-taking and meticulous. 
• Leadership skills.
• Ability to lead and assist other techs and colleagues.
• Bi-lingual preferred but not required.                                                         
• Must pass a national background check and a motor vehicle report.