Job Description
Job Overview:
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
What you will do:
• Receive service calls from Service Team, including a brief description of equipment/system malfunctions
• Contact customer representative and ascertain equipment/systems problems
• Diagnose problems and perform service and repairs on marine and offshore fire detection systems, with emphasis on addressable fire alarm platforms (Tyco / Zettler / Minerva series, including T2000 panels)
• Follow prescribed troubleshooting procedures and refer to technical manuals and OEM documentation
• Service, troubleshoot and install Fire & Life Safety systems, including Tyco Marine and Zettler systems
• Read and interpret blueprints, diagrams, and schematics
• Support Sales and Business leader on commercial proposal elaboration, defining service and project scopes and solutions
• Support commissioning, testing, and loop/device diagnostics
• Provide excellent customer service and communication
• Participate in on-call rotation and emergency response activities
• Train and mentor team members when applicable
How you will do it:
• Troubleshoot and repair installed systems including panel diagnostics, loop configuration, and device addressing
• Utilize OEM documentation and technical resources
• Program and configure addressable fire alarm systems and network panels
• Work within marine safety standards and environments
• Provide documentation and service reports in a timely manner
• Support system upgrades and retrofits
What we look for:
Required:
• 5+ years of experience in low voltage and Fire/Life Safety systems
• Experience with addressable fire alarm systems (Tyco, Zettler, Minerva preferred)
• Ability to read technical drawings and manuals
• Strong troubleshooting skills
• High School Diploma or equivalent
• Valid driver’s license
Additional Requirements:
• Willingness to travel frequently, including international travel
• Ability to work in marine and offshore environments (vessels, shipyards, offshore platforms)
• Availability for emergency call-outs and after-hours service
• Comfortable working in physically demanding and confined environments
• This position is non-union
Preferred:
• NICET Level II or higher
• Marine or offshore system experience
• Experience with loop-based architecture and networked fire panels
HIRING HOURLY RANGE: $29-$40 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
